All reviews

Rating Breakdown

  • 5
    94% (1,211 ratings)
  • 4
    2% (22 ratings)
  • 3
    0% (6 ratings)
  • 2
    1% (7 ratings)
  • 1
    4% (48 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 14, 2024

Great experience its a must have application if you want to connect your shopify to ebay

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 13, 2024

great tool. works perfect and. the customer service is impeccable. I didn't have to talk on the phone, through chat with a live agent on the site, all my questions were answered quickly and. effectively. I highly recommend it.

Using app

About 2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great app and great support!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

Wonderful experience with very supportive staff support member personally video call me and resolve my issue Thanks

Using app

11 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 8, 2024

Great application easy to use and great customer service support very easy to upload from this platform to my selling platform. Am so grateful from the support i got from the customer service. Thank you

Using app

15 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Very good, has alot to offer and great support team, does what its labeled all a quick easy process

Using app

9 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

The CedCommerce support team was super helpful in the onboarding process and I was able to schedule calls day of to help with the onboarding process. The app interface + customer service made the transition to ebay very easy.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

This app has great built-in features and customer service. Very helpful and responsive to any issues or questions.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Great help thanks. Very easy to use integration and good support team.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

This app is a constant source of stress and frustration for me. It doesn't "just work" at what it's supposed to do and you have to watch it like a hawk. I sell single vintage items 200+ per week on shopify, then import them to eBay. I have always had the ongoing issue of items selling on my website and not being taken down from eBay even though they are out of stock on Shopify. When this happens the order on eBay of the unavailable item on Shopify doesn't sync to my shop so I am unaware until an angry customer reaches out to me because their order is past due and stuck in eBay. I'll have to refund the customer and it hurts my eBay seller status. One month I even had 20+ cancellations and incurred an higher final value fee from eBay until I was eligible for re-evaluation the next period. This is crazy because overall we are very on top of things. I also find that the support doesn't understand English very well and will often touch settings on my integration without explicit permission. This has happened at least 2 times which has caused me great concern.

Using app

Almost 2 years

Total reviews

1

Average rating

2.0

Developer Reply

Dear Customer, Thanks for sharing the honest feedback and your concerns. Our team is committed to resolve all your concerns and will stay connected with you till it resolved. Please stay connected with them for quick resolution. We are their 24x7 to help our clients better and resolve their problems. Your feedback is extremely important to us, and we're truly disappointed that we didn't meet your expectations. Please know that we take your concerns very seriously, and we are committed to resolving this matter to your satisfaction. Thank you again for bringing this to our attention. Best regards, CedCommerce

5 / 5 Share

Aug. 5, 2024

Great customer service!

Store

AC Inc.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

very good app and very quiclky and good support. i recommended 101 %

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Great app and fantastic customer service, always there to help

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2024

I recently started using CedCommerce for eBay and Shopify, and I am beyond impressed with the level of service and user experience it provides. From the moment I downloaded the app, everything has been seamless and intuitive. The customer support team deserves special mention for their prompt and helpful responses. I had a minor issue setting up my account, and they resolved it within minutes. It's rare to find such dedicated and efficient support in today's app market.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 31, 2024

I downloaded the app and had some questions. I was immediately helped by the support team. They walked me through the setup and in no time I was up and running. Cant ask for any better!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 30, 2024

We eventually had a great experience. Rishu is great. He cares about the customer's smooth experience, and is attentive and very understanding. Thank you.

Using app

About 1 month

Total reviews

3

Average rating

3.7

5 / 5 Share

July 27, 2024

Very good experiences with Vishal assisted me with patience. Thank you

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 26, 2024

Merci, app utile, support présent, mais un peu cher ou alors il faut être patient ;)

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 25, 2024

This app is super easy to use and very user-friendly. The customer service is amazing, with quick responses and a professional touch. Highly recommend it!

Using app

Over 1 year

Total reviews

3

Average rating

3.7

5 / 5 Share

July 24, 2024

This is a very power app that provides a Shopify owner the ability to own their brand but free up cash to by selling on Ebay. The app is not terribly hard but there is a steep learning curve that requires a lot of questions at the beginning. The good news is customer service is absolutely incredible. I'm barely scratching the surface on unlocking the power of the app. I freed up $1,000+ before the month was out using the app. So it paid for itself for the year at my level. Can't recommend enough.

Using app

7 months

Total reviews

1

Average rating

5.0