Hardiston review for Ecomdash

1 / 5

Sept. 15, 2018

“Free trial is just a bait, they start charging without giving any notice” I have started a free trial with them, which gave me 2 months of free usage, and it required my credit card to activate it. During the trial period, maybe I used them for a few times and then left the portal. After several months when I checked my credit card, I realized that they have charged me for the past 6-8 months. I immediately contacted them for a refund, they refused it saying that it is against their policy. I tried all the ways possible to get my right, even finally their CEO called me, however he also didn’t help me, saying that if he helps me, he would have to do the same for others who has the same issue as me. And I told him that even million dollar companies or banks inform their users before charging them, and if something happens by mistake, they can help for customer satisfaction. That was my experience with them, just to let others know it in advance before creating an ecomdash account.

Using app

Over 1 year

Total reviews

4

Average rating

3.0

Ecomdash for Shopify
Ecomdash
2.5 star
42 reviews

Multichannel Order, Listing, and Inventory Management Software

Developer
Shopify App Store