The Art Gallery Shop NYC review for Ecomdash

Sept. 26, 2019

The concept of the platform looks good; however, it has been the most difficult experience. I have been trying to manage the channels we list on. 1. The delay is an issue; i.e going from listing active to listing drafts. a. this can take 5 to 15 seconds for each request. 2. Listing products has been an issue. The migration is not picking up the description for products you are trying to launch from the platform. 3. Customer service help is sending you to the knowledge base do it yourself links instead of fixing the issues. In short, as I told them, this is the reason why you have one of the lowest ratings in your category. The platform is confusing, slow, and too much going on. This is by far the worst multichannel platform to use. They gave me a two-month free trial to try them again. After three days, I am deleting this app.