HATNPATCH review for Ecomdash

1 / 5

March 21, 2023

UPDATED - - - DO NOT SIGNUP FOR THIS SERVICE! Ecomdash, in the earlier review was amazing, worked super good. Then they were bought by web.com and services, support and the basic operations they were know for have all been ignored, to include customers. It appears they have no interest in fixing any issues like the ability to NOT be able to submit a new listing to Walmart and much much more. There used to be the ability for a 15 min call for help, now lucky to get a response in 2 days, then it's nothing but the same boilerplate response from previous weeks replies to open tickets. Their servers have also become SUPER SLOW, with 2-3 minutes waits just to login. Again, unless they fix these issues, STAY AWAY! OLD REVIEW WHEN THEY WERE GOOD - - We have been using this for over a year and it's AWESOME! Able to track Shopify, Amazon, Esty and Ebay all from 1 interface and any issues are handled quickly. It is a little spendy but it has paid us in spades with other 5000 SKU lines it's a breeze. Starting another very small startup and looking at others ONLY because of the price but if you have high volume and lots of SKU's then this is for you. Oh, also people who say it runs slow either have a crap connection or are trying to load 200+ items when they work. Their servers are NOT slow.

Using app

About 4 years

Total reviews

5

Average rating

3.2

Developer Reply

Thanks so much for your positive feedback! We're happy to hear we've been able to help you seamlessly sell your products on multiple channels and our team has done a great job in assisting you with any issues that have arisen. Thanks again and we look forward to helping you grow your ecommerce business.

Ecomdash for Shopify
Ecomdash
2.5 star
42 reviews

Multichannel Order, Listing, and Inventory Management Software

Developer
Shopify App Store