Cupid Falls Farm review for Ecomdash

1 / 5

Dec. 17, 2020

If you want to integrate Etsy and you use variations you will need to look elsewhere. Even though ecomdash says they work, they dont. DAYS with an open ticket and never got a resolution. This was a very technical issue but i could never get customer service out from between me and tech support. I know EXACTLY what the problem is after speaking to the development side of Etsy but ecomdash didnt seem to care. We put a ton of work into this conversion so we were really disappointed when this feature(that was advertised as working) didnt work. footnote: Its interesting that they reply to this review in just a couple of hours but an open support ticket takes days to get a reply........

Using app

3 months

Total reviews

5

Average rating

1.8

Developer Reply

Thank you for sharing your feedback. We apologize that it didn't meet your expectations, but we really appreciate you bringing these issues to our attention. Someone from our team will be contacting you shortly to learn more. We'd love the opportunity to make things right if you give us another chance. Thanks, Ecomdash

Ecomdash for Shopify
Ecomdash
2.5 star
42 reviews

Multichannel Order, Listing, and Inventory Management Software

Developer
Shopify App Store