Rating

4.9

feedback

255

Reviews

chart

#1,960

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    15%
  • Less than a month
    23%
  • Less than a year
    43%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, helpful features like Product Bundles and Shoppable Videos, and excellent customer support. Many users highlighted the quick response times and effectiveness of the support team, with specific mentions of helpful individuals like Caroline, Anna, and Hana. The app is commended for its value for money, user-friendly interface, and ability to boost sales through features like upsells and discounts. However, there was one negative review mentioning privacy concerns and data scraping issues, which raised alarms about potential privacy violations.

Highlights

Positive feedback on ease of use, helpful features like Product Bundles and Shoppable Videos, and excellent customer support
Praise for quick response times and effectiveness of the support team, with specific mentions of helpful individuals like Caroline, Anna, and Hana
Commendation for the app's value for money, user-friendly interface, and ability to boost sales through features like upsells and discounts
One negative review mentioning privacy concerns and data scraping issues, raising alarms about potential privacy violations

Rating Breakdown

  • 5
    98% (250 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (238)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 21, 2026

Ecomus has taken my Shopify store to a whole new level! The theme is clean, fast, and incredibly flexible. But what really stands out is the support team — special thanks who resolved my issue within minutes.

Store

Dogaart

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

I am really satisfied with the customer support of the app, they literally made so many changes with coding for me, they invested a lot of time helping me. Also the app is very useful for the price, I used buy x get y for free offer the design in the website and the UI of the app itself are amazing.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2026

The entire team is absolutely fantastic, but I have to give a special shout out to Lucy. She was incredibly quick in all of her responses and helped us every step of the way. You will not be disappointed if you choose them.

Using app

4 months

Total reviews

2

Average rating

4.5

5 / 5 Share

March 13, 2026

Absolutely fantastic app! Support from Mie Tran was great!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 5, 2026

Schnelle und sehr gute Hilfe bei Problemen, nur zu empfehlen. Thank you

Using app

19 days

Total reviews

1

Average rating

5.0

All reviews

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