Rating

4.9

feedback

253

Reviews

chart

#1,972

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    13%
  • Less than a day
    15%
  • Less than a month
    24%
  • Less than a year
    43%
  • More than a year
    2%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, highlighting its ease of use, value for money, and exceptional customer support. Users appreciate the app's features like shoppable videos, bundle creation, and upselling capabilities. The support team, especially individuals like Caroline, Anna, and Luna, receives high praise for being helpful, patient, and quick to resolve issues. However, there is a concerning review mentioning privacy violations and data scraping, which raises red flags about the app's security and trustworthiness.

Highlights

Ease of use, value for money, exceptional customer support, shoppable videos, bundle creation, upselling capabilities
Privacy concerns, data scraping, security issues

Rating Breakdown

  • 5
    98% (248 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (235)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 2, 2026

Functions well. Support level very good. Resolutions satisfactoraly.

Store

My Store

Using app

--

5 / 5 Share

Feb. 28, 2026

I’ve used this app for over two years, mainly for the Product Bundle features, and it’s definitely helped boost cross-sells in my store, the bundle discount settings are easy to manage and really effective at encouraging customers to add more items. The new Shoppable Video feature is fantastic as well, it saves me from installing another autoplay video app. The support team was very helpful when I changed my theme and needed to switch the app to new theme.

Using app

Over 1 year

Total reviews

17

Average rating

5.0

5 / 5 Share

Feb. 25, 2026

Overall great app, we use it on two stores. Really helpful & quick customer care - especially @Caroline who helped us with our query within minutes.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 22, 2026

I've reached out to the support of Ecomrise, and they literally respond in a minute and resolve my issue. I really appreaciate their services!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 11, 2026

非常好用的插件,可靠的服务

Store

CHORMG

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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