Rating

4.9

feedback

254

Reviews

chart

#2,277

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    14%
  • Less than a day
    15%
  • Less than a month
    23%
  • Less than a year
    43%
  • More than a year
    2%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, helpful features like product bundles and shoppable videos, and exceptional customer support. Many users highlighted the quick response times and dedication of the support team members, such as Anna, Caroline, Lucy, and Hana. The app is described as a game-changer for boosting sales, with features like upsells, discounts, and cross-sells being particularly effective. Users also appreciate the value for money and the seamless integration with Shopify.

Highlights

Positive customer support experience and quick response times
Effective features like product bundles and shoppable videos
Ease of use and seamless integration with Shopify
Value for money and boosting sales
Dedicated support team members like Anna, Caroline, Lucy, and Hana

Rating Breakdown

  • 5
    98% (249 ratings)
  • 4
    1% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (3 ratings)

Reviews with Text

  • 93% (237)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 8, 2026

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 25, 2026

Top support.

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

March 21, 2026

Ecomus has taken my Shopify store to a whole new level! The theme is clean, fast, and incredibly flexible. But what really stands out is the support team — special thanks who resolved my issue within minutes.

Store

Dogaart

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

March 19, 2026

I am really satisfied with the customer support of the app, they literally made so many changes with coding for me, they invested a lot of time helping me. Also the app is very useful for the price, I used buy x get y for free offer the design in the website and the UI of the app itself are amazing.

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

March 16, 2026

The entire team is absolutely fantastic, but I have to give a special shout out to Lucy. She was incredibly quick in all of her responses and helped us every step of the way. You will not be disappointed if you choose them.

Using app

4 months

Total reviews

2

Average rating

4.5

All reviews

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