Rating
4.9
Feedback
256
Reviews
Chart
#1,502
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for this Shopify app are overwhelmingly positive, with users praising the excellent customer support provided by the team. Many users highlighted the quick responses, helpfulness, and professionalism of the support staff, with specific mentions of team members like Luna, Mie Tran, Caroline, Lucy, and Anna. Users appreciated the assistance in setting up the app, resolving issues, and customizing features to meet their specific needs. The app itself was commended for its ease of use, value for money, and features like shoppable videos, product bundles, and upsells that helped boost sales and conversions. However, there was one negative review citing privacy concerns and data scraping issues.

Time spent using app
How long merchants keep the app installed.
Less than an hour 14%
Less than a day 15%
Less than a month 24%
Less than a year 42%
More than a year 3%
All reviews
5 / 5 Share
May 12, 2026

Excellent Communication from the support team!

Store Using app Total reviews Average rating
Dulce Armonia 5 days 3 5.0
5 / 5 Share
May 8, 2026

Amazing support team. Helpful, quick, and polite, especially Luna who answered all my questions very quickly and cordially. She helped me install the app and even created a specific CSS code to meet my needs. I highly recommend them.

Store Using app Total reviews Average rating
Energia Absoluta About 2 hours 2 5.0
5 / 5 Share
April 24, 2026

Absolutely amazing help from Mie Tran. Fast replies and really helpful with the questions i had.

Store Using app Total reviews Average rating
We Three Bears Almost 2 years 4 5.0
5 / 5 Share
April 8, 2026

Store Using app Total reviews Average rating
Marvelous Printers 2 days 1 5.0
5 / 5 Share
March 25, 2026

Top support.

Store Using app Total reviews Average rating
AM by Anita Mittal Over 1 year 3 3.7

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