Orgacia review for EcomRise: Upsell & Bundles
Nov. 4, 2024
I previously had a somewhat negative experience with the app, but the support team has been exceptional. They responded very quickly and resolved all my queries. Special thanks to Maria for her assistance. I would definitely recommend this app, as it is packed with features that boost conversions.
Hi there, Maria here - Customer Success Manager from EcomRise. Thank you for your feedback about our pricing & I can totally understand your feeling. Actually the core feature: Product Bundles is available on our Free plan plus many other extensions you can use. All you got for free is keeping free no matter how we change the pricing. We kept our promise. Later on, when there are more requests from users, we develop other upsell functions. The paid plan is introduced since those require more cost to maintain the app and customer service 24/7. We cannot live by free plan, I hope you understand this as you're also doing business. However, as a loyal user, we can always assist you in case of your tight budget. Kindly check our follow up emails so we can discuss more in details. Best regards, Maria
