All reviews

Rating Breakdown

  • 5
    99% (261 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)
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5 / 5 Share

June 23, 2024

Amazing team and quick to help! Really appreciate the assistance provided.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 23, 2024

extensions come with nice features and Jennie was super helpful in letting me activate the extensions.

Store

egoraa

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Very fast in working and great attention of Caroline!

Using app

About 2 months

Total reviews

12

Average rating

4.7

5 / 5 Share

June 21, 2024

I recently had the pleasure of using this app, and I must say it has exceeded my expectations in every way. The user interface is intuitive and easy to navigate, making my experience smooth and enjoyable. The app offers a variety of features that are both useful and innovative, catering to all my needs efficiently. What truly sets this app apart, though, is the outstanding customer support. I had a query regarding one of the features, and I reached out for assistance. I was fortunate to be assisted by Susan, who is an absolute gem. Susan was incredibly patient, knowledgeable, and friendly. She addressed my concerns promptly and provided clear and detailed guidance, ensuring that my issue was resolved swiftly. Susan's professionalism and dedication to helping customers are truly commendable. She went above and beyond to make sure I had a positive experience, and for that, I am incredibly grateful. In summary, this app is fantastic, and the customer support, especially Susan, is top-notch. I highly recommend this app to anyone looking for a reliable and user-friendly solution. Five stars all the way!

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 21, 2024

Jade was super fast and friendly. Just starting out with the app, but hopefully it works good.

Using app

1 day

Total reviews

16

Average rating

5.0

5 / 5 Share

June 21, 2024

Annie give me the best support that i never had before. What an excellence in the quality of the answer, the reactivity. She is absolutely the best and EcomRise is just amazing.

Store

BoMo

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 20, 2024

Lily was to nice and quickly resolve my issue I had. Outstanding customer service.

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

June 20, 2024

Since the day I installed it, right away an agent welcomed me and offered their assistance. The next day I needed assistance with installing an extension and right away Luna responded to my request. She was very nice, did everything smoothly and right away. Besides their awesome support their app gives a lot of useful tools to help you with your store. They are truly there for you; I totally recommend them.

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 20, 2024

Must have app in 2024 thank to Lily for the support.

Using app

17 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Absolute ease of use and very quick support. Thank you very much EcomRise for your help!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

June 18, 2024

Susan was incredibly helpful and professional throughout our entire transaction. Her knowledge and efficiency made the process smooth and enjoyable. She went above and beyond to ensure I had all the information I needed and answered my questions promptly. I highly recommend Susan for her exceptional service and dedication. Thank you, Susan!

Store

Parlux

Using app

26 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 18, 2024

Great app, wish we knew about it earlier! We now use the bundle extensions but will be looking to make use of some of the other functionalities it offers. A point to highlight is their friendly and responsive support. A special thanks to Susan, who addressed our request promptly and sorted it within minutes. Would definitely recommend!

Using app

28 days

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2024

"Jade" it will make my day

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

June 17, 2024

Great app Susan was good at helping me set up what I needed

Using app

21 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2024

very professional support team and amazin theme, high recommended

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 16, 2024

Jade is great and app is so good I am in love

Store

Naora

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 12, 2024

I had an excellent experience with the service. Susan was incredibly helpful and provided very quick responses. Her efficiency and professionalism made the process smooth and stress-free. I highly recommend this service for anyone looking for reliable and prompt assistance.

Using app

42 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

The EcomRise: Boost Sales Pro is a great app and very easy to use and well documented. The The4 support Team is very good especially “Alfred is the best”. If I need any type of help and they jumped in and fix for me with screen shorts and code. I love this theme and app and I will definitely recommend to my friends and coworkers, and I will buy again for my new client and store.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2024

Great first experience with this app that was recommended as part of my new theme and Mia was very fast in responding and assisting me in getting up and running.

Using app

28 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2024

It's perfect app and make my work easy, thanks a lot for helping with the best support member Susan thanks.

Using app

8 days

Total reviews

2

Average rating

5.0