All reviews

Rating Breakdown

  • 5
    98% (229 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 94% (217)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2024

Great app with excellent customization options!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

loving it, and the support is great. Jade has helped with some customizing support and is a great help!

Using app

6 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

I had a fantastic experience with Susan from Ecomrise Help Support. She was incredibly helpful in resolving my issue quickly and efficiently. Her professionalism and expertise made the process smooth and stress-free. Highly recommend her for excellent support!

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 17, 2024

Awesome app

Using app

5 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 10, 2024

Jade was absolutely amazing answered within seconds and helped me install the app and gave through instructions, absolutely amazing app and service!

Using app

43 minutes

Total reviews

8

Average rating

5.0

5 / 5 Share

Sept. 5, 2024

Very fast, efficient and kind service.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

I've been using EcomRise: Upsell & Cross Sell for a few months now, and I'm truly impressed with both the functionality and the support from the team. The app is easy to use and offers a variety of useful tools that have really helped me optimize my store. I especially want to highlight the fantastic support I received from Lien. She was incredibly helpful and made sure everything ran smoothly for my website. Her quick and friendly responses made the entire experience even better. I can highly recommend this app to anyone looking to improve their Shopify store!

Using app

8 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Ecomrise application is very smooth and fast. Support team is enthusiastic and friendly. I am satisfied with the quality and service

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2024

I've used a lot of themes in the past, but without a doubt, this one was one of the best. Especially due to the fact that it has a multi-brand option, which was very important for us. It's also very feature filled and is pretty fast.....as many shopify themes have a ton of code and slow page response times, as a result not so good for SEO and stuff. But what I'm the most impressed is the amazing support - led by Annie. We did run into some issues, but they were so fast in helping take care of stuff....so setting up the theme/site was a breeze. Thanks for all your help.

Using app

About 24 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

Perfect team helper Thank You Caroline

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Excellent Support!!!

Store

Zibaq

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Very easy and efficient! Annie helped so much and she made sure that everything runs smoothly for my website.

Using app

8 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Thanks for help. Very good team.

Store

FurbySD

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Thanks to andy for helping me! he was quick and helpfull. hes team did great job!!

Using app

About 3 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Susan's assistance was nothing short of exceptional. Her prompt and insightful support made all the difference, ensuring I could achieve everything I needed effortlessly. I truly appreciate her dedication and professionalism. Thank you, Susan!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 17, 2024

la app funciona genial

Using app

28 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I had a small request to change some settings on the plugin. I raised that question on the chat, I was promptly helped by Lily, and the task was fixed in literally a brief minute. Great support, thanks Lily!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Aug. 3, 2024

Parfait ! Je recommande fortement :)

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

amazing customer service. We had an issue with the app and within 24 hours it was fixed!

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 27, 2024

I had an exceptional experience with EcomRise Support Representative Andy. His professionalism, deep knowledge, and dedication were outstanding. Andy quickly resolved my issues and provided insightful advice that enhanced my understanding. His friendly demeanor and patient assistance made a significant impact. Andy’s exceptional service is a testament to EcomRise’s commitment to customer satisfaction. Highly recommend!

Using app

28 minutes

Total reviews

9

Average rating

5.0