Rating
4.3
feedback
25
chart
#3,393
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
8%
-
Less than a day
8%
-
Less than a month
16%
-
Less than a year
60%
-
More than a year
4%
Reviews Summary
The Editify app has received mostly positive reviews from users. Users appreciate its ability to backdate orders, which helps in maintaining accurate customer order records and reconciling orders with bank statements. The app is described as easy to use and efficient, with excellent customer support. However, some users have mentioned limitations with the pricing structure, where certain features like backdating orders and editing billing addresses are only available in the more expensive plan. Additionally, there are concerns about the app not reflecting backdated dates on invoices, affecting financial reporting accuracy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
March 11, 2025
This app does exactly what I need it to do! We use a separate POS in our store on are too busy on the weekends to scan items in Shopify so on Mondays I manually add all the orders from the weekends and back date them. Editify does it perfectly! And the support is excellent! I had a question and Alberto scheduled a video call with me immediately to walk me through what I needed to do.
March 7, 2025
This app is my secret weapon. We sell a few products that include a lot of sub-components and bundles. Edity allows us to have a consistent customer experience while juggling orders on the backend.
Feb. 12, 2025
Oct. 18, 2024
UPDATE: The app creator indicated that the pricing & features bug described below is fixed (I didn't test it though). They also indicated they are working on a solution to allow editing of orders created by another app. The pricing and features of this app are not listed correctly. The app does not allow you to edit orders at the "starter" tier, only at the "pro" tier. Secondly, for anyone wondering - the app does not allow you to edit orders created by a different app (maybe this is a shopify limitation and not specific to this app, I'm not sure).
July 2, 2024
5 stars for support. I had very good experience. Professional, quick, polite, flexible. I got answers to all questions what I had in few minutes. About App. I was looking for possibility to add backdate orders and this app met my requirements. Easy to use, I solved my problem very quickly. Thank you very much!
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