Wil Shrike Art review for Editify Order Editing & Upsell
Nov. 11, 2025
I attempted to amend a customers Billing address at the customers request. This then duplicated the customers order and charged them again! I requested help from support but did not receive a response. Pretty useless app and makes a complete mess of your orders. The interface is hard to navigate too
Hi there — we’re really sorry to hear about this experience. That definitely shouldn’t have happened, and we’d like to make it right. The duplicate charge you mentioned sounds like an unusual sync issue rather than expected app behavior, and our team can help correct it quickly once we have the order details. Please reach out to us directly at [email protected] so we can investigate your specific case. We take this kind of feedback seriously and want to ensure everything is resolved properly.
