Rating
4.1
feedback
21
chart
#2,123
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
10%
-
Less than a day
10%
-
Less than a month
24%
-
Less than a year
57%
-
More than a year
0%
Reviews Summary
The reviews for the Editify app are mixed, with both positive and negative feedback. Users appreciate the app for its ease of use and ability to backdate orders, which helps in keeping customer order records accurate and reconciling orders with bank statements. The support provided by the app team is also praised for being professional, quick, and helpful. However, some users express frustration with the limitations of the starter plan, which restricts backdating orders and editing billing addresses unless a more expensive plan is purchased. There are also concerns about the app not reflecting backdated dates on invoices, impacting financial reporting accuracy.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 2, 2024
5 stars for support. I had very good experience. Professional, quick, polite, flexible. I got answers to all questions what I had in few minutes. About App. I was looking for possibility to add backdate orders and this app met my requirements. Easy to use, I solved my problem very quickly. Thank you very much!
March 28, 2024
I am unable to backdate my orders and I am unable to edit my billing address! I saw that a purchase of the more expensive plan is required to actually see any backdate orders.
Feb. 29, 2024
Starter plan does not allow to backdate orders without the billing address and you are unable to edit the billing address without the more expensive plan. So unless I pay for the more expensive plan without the free trial, I'm unable to even see if the app works. Very sneaky.
Hi, We apologize for the free trial oversight, and thanks for bringing this to our attention. I think what happened is you got a free trial on the basic plan and then the pro plan counted that as your free trial. We understand the importance of experiencing the full capabilities of our service. To rectify this, we’ve granted you complimentary upgraded access, allowing you to explore and utilize the backdating feature and add a billing address without any cost. Thank you for your patience and understanding.
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