Editorify ‑ Product Reviews
Import Reviews from Aliexpress, Alibaba to Build Trust
Rating
4.9
feedback
68
chart
#5,727
All reviews
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Oct. 14, 2024
Not only does the application seamlessly connect to your shopify store but the support team is excellent and responds fast and helps out tremendously. Great tool for your store
July 22, 2024
Exellent program user friendly and very quick to respond when help needed very helpful overall worth the money!
April 13, 2024
I already tried again and it worked. Abit slow but overall good. Thank you!
I'm sorry to hear that you experienced issues with our app. I checked our support system but was unable to find any tickets associated with your store. Please reach out to our support team at [email protected] and we'll be happy to investigate and resolve any problems you're having.
March 20, 2024
This app is great, support is very helpful and quick. In a few hours, the problem was fixed.
Jan. 11, 2024
Great application, easy to learn, very responsive support!
Thanks for the feedback! If you need any assistance, feel free to reach out!
Sept. 19, 2023
great app
👍 That's awesome! We're glad you think our app is great! 😊 If you have any questions or need assistance, feel free to reach out. We're here to help!
Aug. 27, 2023
This is the most amazing solution to reviews for online stores that needs prove of sales. Their customer service is top notch they responded to my email with immediate effect and helped me resolved my coding problem, all I did was to invite them and the job was done. Brilliant!! Am so impressed..
Thank you for the feedback! We're glad you're enjoying the service.
Aug. 26, 2023
Editorify seems to have many shortcomings in its service. The slow response time, numerous bugs, and lack of technical guidance and assistance for customers are serious issues. Despite having the advantage of working with major Ecommerce companies in Southeast Asia, expanding to other platforms for learning and broadening Ecommerce presence could be beneficial. However, if technical problems and poor service persist, it can be quite disappointing for customers. The comparison with services like judge.me, which offer assistance and guidance without any cost, is an important point of evaluation. Giving a 1-star rating is already quite generous considering the experience i've had. Hopefully, Editorify can address these issues to improve customer experience in the future, especially for its CEO's attention.
We have responded to all of your emails in the past few days, with a maximum response time of a few hours between each email. You can watch a video of the email conversation and response time here: https://app.usebubbles.com/fwPXGAgD94gaXsWGbnH3b6 Please note that our response time is a maximum of 24 hours during the weekdays and may be slightly longer on weekends. We are here to support you and resolve any issues you may have.
April 5, 2023
Great response and assistance in resolving an app conflict. Up and running the way we would like. Thank you for your assistance.
March 6, 2023
The app is easy to use and you can choose which reviews you want to add. I would highly recommend it. Customer service is very good and they solved my issue quickly when I didn't see the product reviews showing up on the homepage.
Thanks for the feedback
Feb. 1, 2023
The team was very helpful! They helped me to properly integrate the app with my stores theme. I recommend. Thank you Mike!
Thanks for the feedback; we're happy we could help you.
Jan. 10, 2023
The best reviews app out there. It is very simple and convenient to use. The customer service is amazing. Highly recommended. I have it on all my stores.
Nov. 24, 2022
this app raised my sales a lot, team always help with all questions, thank you so much, keep up developing your app
Thanks for the review, we are always here to support you.
Dec. 24, 2021
This company stands behind it's product. In general it works well for what is needed. The customer service rep helped me with getting my product review layout colors right and they configured it all for me. The only thing I can see for improvement is the implementation of Etsy reviews as it takes some time since you can only load 4 at a time. But if you have patience, you'll get your reviews up and then it will help to generate sales. Overall pleased with the experience so far!
Nov. 23, 2021
Editorify is a great app and easy to use. Price is really good for there service. Support responds fast and is there to help you for any reason.
Thank you for the review🙏 Our support team is always here to help you 24/7😎