Purcy Chair Co. review for eFulfillment Service

This company is nothing short of dangerous to ANY business. My E-com business ships large and heavy items - in hindsight, they should have never taken me on. They over promised on all my points before onboarding and promised price points on shipping that were nothing like when they invoiced me. Onboarding was terrible - vauge. Unhelpful responses on most emails. I was invoiced with a bill FOUR TIMES, what I was expecting it to be. Then they tell me "the system accidentally doubled your charges for some shipments." Not a single apology for nearly charging me $8K too much. I realised I was stuck with these cowboys for the time being, so I asked for a payment plan to clear the staggeringly high bill. I was told no, and my stock was held hostage for nearly 4 weeks, with email response times taking up to 5/6 days. Customers refunding at this point. All the while, they're charging me storage fee's, while my decimated cash reserves replenish to pay them an insane amount of money. I have not dealt with a more incompetent third party in my years of business. I wont be surprised if this company folds soon - and I hope it does. COWBOYS