Smart Pop ‑ Pop Ups, Email for Shopify

Smart Pop ‑ Pop Ups, Email

Smart Pop Popup & Email

Developer

Rating

4.4

feedback

19

Reviews

chart

#2,090

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    21%
  • Less than a day
    21%
  • Less than a month
    26%
  • Less than a year
    32%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mostly positive, with users praising its ease of use and effectiveness in creating pop-ups for their online stores. Many users appreciate the simplicity of setting up the app and the variety of options it provides. The app is described as helpful, easy to use, and great for new Shopify users. However, there are some negative reviews mentioning issues with the pop-ups not working correctly on mobile devices, lack of responsiveness from the support team, and concerns about the app directing to other websites selling different products.

Highlights

Ease of use and effectiveness in creating pop-ups
Issues with pop-ups on mobile devices
Lack of responsiveness from support team
Concerns about app directing to other websites
Variety of options provided

Rating Breakdown

  • 5
    68% (13 ratings)
  • 4
    5% (1 ratings)
  • 3
    11% (2 ratings)
  • 2
    5% (1 ratings)
  • 1
    11% (2 ratings)

Reviews with Text

  • 95% (18)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 13, 2025

Using app

1 day

Total reviews

5

Average rating

5.0

3 / 5 Share

July 25, 2023

I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.

Using app

About 24 hours

Total reviews

7

Average rating

4.7

Developer Reply

Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at felicia@eggflow.com. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop

5 / 5 Share

Nov. 15, 2020

I used this app for popups. I like it but can't figure out how to email myself after someone signs up

Store

Cavelit

Using app

18 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, Thank you for your feedback. Currently, the app only can send the email manually, so you will not do this with the app. We will upgrade the feature in the next time. Feel free to let us know if you need any assistance or information. Good luck with your business! Eggflow Support Team.

5 / 5 Share

Oct. 31, 2020

I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!

Using app

2 days

Total reviews

28

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( felicia@eggflow.com) Good luck with your business! Eggflow Support Team.

5 / 5 Share

July 27, 2020

NICE pop ups easy to use and the plan free is great for me that I am starting a small business super

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( felicia@eggflow.com) Good luck with your business! Eggflow Support Team.

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more