Rating
4.1
feedback
17
chart
#2,180
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
24%
-
Less than a day
24%
-
Less than a month
18%
-
Less than a year
35%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the ease of use, simplicity in setting up pop-ups, and the effectiveness for new businesses. Users appreciate the app for its simplicity and helpfulness in offering discounts to new customers. However, negative feedback revolves around issues with functionality, lack of response from support, and difficulties with mobile compatibility. Some users have reported that the pop-ups did not work well on mobile devices, leading to readability issues and frustration with the support team's responsiveness.
Highlights
Review RSS Feed
All reviews
July 25, 2023
I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.
Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop
Nov. 15, 2020
I used this app for popups. I like it but can't figure out how to email myself after someone signs up
Hi there, Thank you for your feedback. Currently, the app only can send the email manually, so you will not do this with the app. We will upgrade the feature in the next time. Feel free to let us know if you need any assistance or information. Good luck with your business! Eggflow Support Team.
Oct. 31, 2020
I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
July 27, 2020
NICE pop ups easy to use and the plan free is great for me that I am starting a small business super
Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.
March 6, 2020
Es una aplicación que te ayuda a difundir tu web de una manera sencilla y fácil. Fácil de configurar y es al instante. Gracias
Hola, Gracias por contactarnos. Nos alegra que haya recibido muchos valores. Esperamos que tenga más buenas experiencias en el futuro. Póngase en contacto con nosotros a través de nuestro chat en vivo o en [email protected] para que podamos ofrecerle nuestro apoyo si lo necesita. ¡Que tengas un buen día! Equipo de soporte de Eggflow. ---------------------------------------------------- Hi there, Thank for getting back to us. We are glad for you received many values. We hope that you will have more good experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Have a nice day! Eggflow Support Team.
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