Smart Pop ‑ Pop Ups, Email for Shopify

Smart Pop ‑ Pop Ups, Email

Grow your contacts with Pop Ups, Email Marketing

Developer

Rating

4.1

feedback

17

Reviews

chart

#2,146

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    24%
  • Less than a day
    24%
  • Less than a month
    18%
  • Less than a year
    35%
  • More than a year
    0%

Reviews Summary

The reviews for this Shopify App are mixed, with some users praising its ease of use and effectiveness in creating pop-ups, while others have encountered issues with functionality and support. Positive themes include the app being easy to set up, helpful for new Shopify users, and offering great features for small businesses. Users appreciate the simplicity and effectiveness of the pop-ups. On the other hand, negative themes include issues with functionality, lack of response from support, and problems with mobile compatibility. Some users have reported that the pop-ups didn't work well on mobile devices and had difficulties with the support team.

Highlights

Ease of use and effectiveness in creating pop-ups
Issues with functionality and support
Helpful for new Shopify users
Problems with mobile compatibility
Lack of response from support

Rating Breakdown

  • 5
    65% (11 ratings)
  • 4
    6% (1 ratings)
  • 3
    12% (2 ratings)
  • 2
    6% (1 ratings)
  • 1
    12% (2 ratings)

Reviews with Text

  • 100% (17)
Review RSS Feed Review RSS Feed

All reviews

3 / 5 Share

July 25, 2023

I have set this up which seemed fairly easy but it is not working at all. I have emailed support twice since yesterday but have still not heard back. There is no live chat either.

Using app

About 24 hours

Total reviews

8

Average rating

4.8

Developer Reply

Thank you for reviewing Smart Pop - Pop Ups, Email. We apologize for the inconvenience you've experienced in setting up the app and the delay in our support team's response. We're actively working to resolve the issue and provide you with a prompt solution. Your feedback is valuable to us, and we're committed to improving our services. For additional support and updates, we invite you to join our Sales Growth Community at https://salesgrowthcommunity.com/category/13/eggflow-apps. Follow us there to stay connected and receive assistance whenever needed. If you have any specific concerns or questions, please reach out to us at [email protected]. We appreciate your understanding and look forward to ensuring a better experience with Smart Pop. Best regards, Felicia Customer Support Team, Smart Pop

5 / 5 Share

Nov. 15, 2020

I used this app for popups. I like it but can't figure out how to email myself after someone signs up

Store

Cavelit

Using app

18 minutes

Total reviews

4

Average rating

4.3

Developer Reply

Hi there, Thank you for your feedback. Currently, the app only can send the email manually, so you will not do this with the app. We will upgrade the feature in the next time. Feel free to let us know if you need any assistance or information. Good luck with your business! Eggflow Support Team.

5 / 5 Share

Oct. 31, 2020

I like this. I'm new to Shopify after trying it in the past and coming back. There are so many great apps now and this is one that I'm glad I'm using! Great, simple to set-up!

Using app

2 days

Total reviews

29

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will be received many benefits in order to develop the business successfully in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.

5 / 5 Share

July 27, 2020

NICE pop ups easy to use and the plan free is great for me that I am starting a small business super

Using app

32 minutes

Total reviews

2

Average rating

5.0

Developer Reply

Hi there, Thank you for your feedback. We greatly appreciate your kind words. We hope that you will receive many benefits in the future. Please contact us if you need any assistance or information via live chat or email ( [email protected]) Good luck with your business! Eggflow Support Team.

5 / 5 Share

March 6, 2020

Es una aplicación que te ayuda a difundir tu web de una manera sencilla y fácil. Fácil de configurar y es al instante. Gracias

Using app

5 months

Total reviews

18

Average rating

5.0

Developer Reply

Hola, Gracias por contactarnos. Nos alegra que haya recibido muchos valores. Esperamos que tenga más buenas experiencias en el futuro. Póngase en contacto con nosotros a través de nuestro chat en vivo o en [email protected] para que podamos ofrecerle nuestro apoyo si lo necesita. ¡Que tengas un buen día! Equipo de soporte de Eggflow. ---------------------------------------------------- Hi there, Thank for getting back to us. We are glad for you received many values. We hope that you will have more good experiences in the future. Please contact us via our live chat or at [email protected] so we can offer our support should you need it. Have a nice day! Eggflow Support Team.

All reviews

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