EG Contact Form Builder Survey

The reviews for this Shopify app are mixed, with both positive and negative feedback. On the positive side, users appreciate the clean and intuitive interface of the app, quick setup process, and responsive customer support. Many users found the surveys easy to set up and visually appealing on both desktop and mobile devices. The live chat support was highlighted as particularly helpful, with users receiving instant replies and useful tips for setup. Additionally, users mentioned that the app was easy to manage within Shopify and did not impact the store's performance. On the negative side, one user reported that the app broke their website navigation even though it was hidden from the storefront. They also mentioned experiencing issues with contacting support through Live Chat, as no one responded despite an agent being online. Overall, while the app received praise for its functionality and support, the negative experience with website navigation and unresponsive support raises concerns about its reliability in some cases.