OldSoulThreads review for Ego NPS Post Purchase Surveys

Feb. 2, 2026

We installed this app to better understand our customers, and it delivered exactly what we needed. The survey builder is simple but flexible, allowing us to customize questions and control when they appear. Surveys load fast and feel native to Shopify, which is a big plus. The response data is well organized and easy to analyze. It’s helped us identify pain points and improve our store experience. Setup was quick, and everything worked smoothly from day one.