Facebook Reviews by Elfsight
Highlight Positive Feedback with Reviews on Your Store
Rating
4.1
feedback
9
chart
#9,440
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
0%
-
Less than a month
11%
-
Less than a year
56%
-
More than a year
33%
Reviews Summary
The reviews for the Shopify App are mostly positive, highlighting the app's effectiveness in showcasing customer experiences and building trust. Users appreciate the easy setup process and customization options that integrate well with Shopify themes. The support team from Elfsight is praised for being professional and helpful in resolving any issues. However, there are some negative reviews mentioning issues with displaying reviewer names and profile pictures, which can affect the authenticity of the reviews.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 1, 2021
La aplicación es muy buena ayuda mucho. Mis clientes pueden ver la experiencia de compra de otras personas y eso ayuda a crear confianza
Feb. 20, 2021
I Requested for the Review Application and installed it on my store. There were issues like placements of the App but Help/ Support Team from Elfsight was very professional and On-Time. Now the App is working exactly I wanted it to be. Thanks
Jan. 21, 2021
its a scam, its useless, reviewer´s name are not showing anymore, the all point of the app was this.
Hello, We appreciate your taking the time to rate our Facebook Reviews App! To begin with, we would like to sincerely apologize for the delay in replying to your feedback! We are terribly sorry to hear about your unpleasant experience with our App. Unfortunately, due to certain restrictions on the side of Facebook, we are no longer able to display Facebook profile pictures and usernames. The reason behind this is that Facebook has made changes to their privacy settings. At the moment, displaying profile picture and username depends on Facebook profile settings of a user. However, we are happy to inform you that we have recently found a solution to that and hope to apply it in future App updates! If you would like to get more information on this, please contact our Support Team at https://help.elfsight.com/?contact=1. Kind regards,
Jan. 19, 2021
Worked well up till recently. Now the profile pictures of the reviewers are filled with random stock pictures, instead of their actual pictures. Makes the reviews look fake
Hello, Thank you for taking the time to post a review about our Facebook Reviews App! Please accept our sincerest apologies for the delay in replying to your feedback. We can't apologize enough for the frustrating experience you have endured while using our App. Unfortunately, our App no longer displays profile pictures and usernames due to certain limitations set on the side of Facebook. The thing is that Facebook has made changes to their privacy policy which affected our App as well. At the moment, displaying profile picture and username depends on Facebook profile settings of a user. Nevertheless, there should not have been any random stock pictures but rather empty profile pictures. We assume that this could have been a temporary glitch on the side of Facebook, and we are very sorry about that! We understand that our answer can be upsetting but there is also some good news to share. Our Development Team has recently found a solution that should help us get profile pictures and usernames back. We are planning to apply it in future App updates! If you would like to know more about this, please contact our Support Team at https://help.elfsight.com/?contact=1 Sincerely,
Oct. 27, 2020
After searching through what feels like a million shopify apps to find the right one, this is a great app!! And was SUPER easy and straight to the point to setup and use. Look for yourself at the bottom of my website! www.graffitipanda.com
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