![[HumanPresence] Shop Protector for Shopify](https://cdn.shopify.com/app-store/listing_images/7230602369e6144c70b0495693e7dfa9/icon/CL6H_Mz0lu8CEAE=.png){kind=icon}
Rating
4.2
feedback
104
chart
#3,099
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
-
Less than a day
3%
-
Less than a month
30%
-
Less than a year
31%
-
More than a year
36%
Reviews Summary
The reviews for this Shopify App are mostly positive, with users praising the exceptional customer service and effectiveness in protecting against bots and spam. Customers appreciate the quick response from the support team and the personalized assistance they receive. The app has been successful in stopping fake accounts and spam attacks, providing peace of mind to the users. However, there are a few negative reviews mentioning issues with app performance, slow communication, and concerns about the impact on website speed and layout. Some users also expressed dissatisfaction with the handling of bot accounts despite using the app.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Oct. 10, 2024
I have used this app for a few years now and have only had 1 problem but it was due to an update, that I hadn't performed. I contacted their support team and they were on it right away. They corresponded with me and took care of everything. That doesn't happen these days so, Yes, I am very happy with this APP and Felix who was my contact.
Using app
--
Total reviews
1
Average rating
5.0
Sept. 20, 2024
They've been very responsive and helpful. The email form of communication takes a bit longer than chat support, but feels personal. They offer helpful suggestions.
July 28, 2024
Absolutely sound team. They helped me get our forms fully protected against bots. They truly went above and beyond to keep us happy with their app. Very grateful customer.
April 5, 2024
Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!
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