All reviews

Rating Breakdown

  • 5
    80% (83 ratings)
  • 4
    2% (2 ratings)
  • 3
    1% (1 ratings)
  • 2
    5% (5 ratings)
  • 1
    12% (13 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 10, 2024

I have used this app for a few years now and have only had 1 problem but it was due to an update, that I hadn't performed. I contacted their support team and they were on it right away. They corresponded with me and took care of everything. That doesn't happen these days so, Yes, I am very happy with this APP and Felix who was my contact.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 1, 2024

Service was exceptional and helped me get set up so quickly.

Using app

About 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2024

Absolutely sound team. They helped me get our forms fully protected against bots. They truly went above and beyond to keep us happy with their app. Very grateful customer.

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

April 5, 2024

Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!

Using app

About 1 year

Total reviews

8

Average rating

4.5

5 / 5 Share

March 25, 2024

Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots

Using app

3 days

Total reviews

18

Average rating

5.0

5 / 5 Share

Aug. 3, 2024

Thank you for your application, as it was the only way we found which was effective at protecting us against fake accounts! Highly recommend!

Using app

5 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 17, 2024

i just downloaded the app. smoothly installed it. i had a doubt and their customer service has been quick and precise. no need to do anything to get the result done. spam mail stopped right away. perfect!

Using app

About 2 hours

Total reviews

3

Average rating

3.7

5 / 5 Share

Jan. 2, 2024

We installed this app because we had a 'bot' attack, it was making thousands of customer accounts each day and putting fraudulent orders through. We tried many apps but this was the only one that could help. We reached out for support and they helped immediately. I can't recommend them highly enough. Thank you Julius.

Using app

12 days

Total reviews

11

Average rating

4.0

5 / 5 Share

Nov. 13, 2023

Great app and support service. Started using Shop Protector last month due to a large number of fake accounts, seems to be working well!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 28, 2023

The support received was excellent. I'm looking forward to not have spam contacts and accounts!

Using app

2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

Sept. 13, 2023

I have been using Shop Protector for awhile now and they have been wonderful any time I have questions or need help in any way. This APP truly helps stop unwanted spam and threats. Highly recommend

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2023

I was getting 10-20 new profiles created daily. It was frustrating because I didn't know who was real and who was a bot. Anyway, using this app has stopped the bot spam and I'm no longer getting the fake profiles. Totally worth the service.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2023

I installed this app for the problem with spam and found terrific support that helped me protect my contact forms with so much helpfulness. I recommend contacting them, they will know how to help you. Congratulations

Store

Seiglam

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

I integrated this app into my store to address issues with spam and bots, and it has provided full protection. The customer service is exceptional; they assisted me in resolving a challenging issue, going above and beyond to identify the problem and work through it together. I'm extremely pleased to have discovered this app—it's been a game-changer for my store's security and support needs.

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 26, 2023

We're a big fan of this app. 10-50 NEW spam accounts were being added to our store each day. This app got that down to zero. We had a recent new issue with spam accounts while using this app still and they fixed it. Customer service has been responsive and helpful. We would recommend this app to anyone needing protection against spam accounts!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Dec. 1, 2022

This has been working very well since install (support helped me make sure all forms are protected). I was able to turn off the annoying captcha and I am not getting ANY spam customer signups (so far using for 2 weeks)! I was getting hundreds of fake customers A DAY when I turned off captcha before and got super messy with the klaviyo connection too.

Using app

6 months

Total reviews

25

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

I am a new user of Shop Protector and what a relief to finally not have to spend hours of wasted time deleting bogus customers. I was getting blasted with up to 50 useless, annoying and potentially damaging bogus customers per day. Deleting them was painfully slow and tedious. I was sceptical I could get this fixed since Shopify seems to have abandoned its customers for any help in this regard but decided to try Shop Protector and voila, an instant solution! I am a micro store and as the sole employee I do everything and wasting valuable time clearing up annoyances was a time-waster, now removed from my "to do list" every day! Shop Protector and Pillowpacker Inflatable Travel Pillows are now pals for life!

Using app

9 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

Great service/app to fight against those lousy bots. Will go the extra mile to troubleshoot and resolve any issues with your website

Using app

Almost 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 18, 2022

We had to remove Google reCaptcha for data protection reasons because we are based in the EU. This app is so far the best way to protect yourself from spam. The support is friendly and responds quickly. Thank you very much!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 25, 2022

This is the ONLY app I found that stops the bots. A total no-brainer for the price and the support has been excellent. Bots were loading up my store and Klaviyo account and costing me money. This app saves me the trouble of manually deleting their spam accounts. A+

Using app

About 1 year

Total reviews

25

Average rating

5.0