![[HumanPresence] Shop Protector for Shopify](https://cdn.shopify.com/app-store/listing_images/7230602369e6144c70b0495693e7dfa9/icon/CL6H_Mz0lu8CEAE=.png){kind=icon}
Rating
3.9
feedback
101
chart
#12,257
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
0%
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Less than a day
3%
-
Less than a month
36%
-
Less than a year
28%
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More than a year
29%
Reviews Summary
The reviews for the Shop Protector Shopify App are mixed, with both positive and negative feedback. Positive aspects include excellent customer service, effective protection against bots, and quick installation process. Customers appreciate the responsiveness of the support team and the app's ability to stop spam accounts. However, some users have reported issues with the app not reducing bot accounts as expected, causing site performance problems, and difficulties in getting timely support. Overall, the app seems to have helped many users in preventing spam and bot attacks, but there are concerns about its effectiveness in some cases and potential impact on website performance.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
April 5, 2024
Excellent customer service! Julius recently updated the app for my website, and I've been using it for over a year now with great success. Julius is incredibly kind and always available to answer questions and provide explanations. Highly recommend!
March 25, 2024
Great app! I received a 5 stars service from this team. Great idea to stop those annoying bots
March 15, 2024
Like many, we were trying to block bots from creating fake accounts, we tried almost everything and Shop Protect was the only one that worked/works. Also, great support! Fast, friendly and professional! So if you have any glitches or don't understand how to set something up, don't hesitate to reach out to them. Highly recommend!
March 8, 2024
Unfortunately the bot accounts have not lessened at all. Still hundreds a day. I was advised that if they have cachied my URLs there is nothing they can do. Which defeats the purpose of installing the app at all. Disappointed.
Feb. 18, 2024
Does not protect against bot. Just download this and bot keep comming in and creating new account. Also it now rederect my self to google directly can't imagine how many client I lost while this was installed. This app start rederting me after I download an other app for spam bot. Not sure if this some how cause the problem.
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