Thank You Email Auto Tool  for Shopify

Thank You Email Auto Tool

Send thank you emails after customers register or make orders.

Developer
View on App Store

Rating

4.4

feedback

17

Reviews

chart

#668

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    35%
  • Less than a day
    18%
  • Less than a month
    29%
  • Less than a year
    18%
  • More than a year
    0%

Reviews Summary

The Autoketing app has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted include the app's ability to automate email marketing campaigns, send customized thank you emails, and provide detailed analytics. Users appreciate the quick and helpful support from the team. However, some negative feedback revolves around limited services, lack of responsiveness from customer service, and the app's inability to send specific types of thank you emails like first order or second order thank you emails. Overall, the app seems to be user-friendly and beneficial for automating email communication with customers, but there are areas that need improvement in terms of functionality and customer support.

Highlights

Positive aspects: Automation of email marketing campaigns, Customized thank you emails, Detailed analytics
Negative aspects: Limited services, Lack of responsiveness from customer service, Inability to send specific types of thank you emails

Rating Breakdown

  • 5
    71% (12 ratings)
  • 4
    12% (2 ratings)
  • 3
    12% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 94% (16)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 25, 2026

I'm glad I chose this Autoketing app to help automate my email marketing campaigns,along with automatic thank you emails to each customers after every purchase made. It's a great resource to improve my customer service abilities, to create reputable relationships with my customers.

Using app

14 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2025

Using app

4 months

Total reviews

15

Average rating

5.0

1 / 5 Share

Dec. 31, 2024

At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.

Store

SICOTAS

Using app

20 days

Total reviews

5

Average rating

4.2

3 / 5 Share

Dec. 2, 2024

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 31, 2022

I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,

All reviews

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