Thank You Email Auto Tool
Send thank you emails after customers register or make orders.
Rating
4.0
feedback
16
chart
#736
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
31%
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Less than a day
19%
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Less than a month
31%
-
Less than a year
19%
-
More than a year
0%
Reviews Summary
The reviews for this Shopify app are mixed, with both positive and negative feedback. Positive aspects include the app being intuitive and easy to use, providing detailed analytics, and offering quick and helpful customer support. Users appreciate the ability to send customized thank you emails and automate email processes. However, some users find the app limited in its capabilities, such as not being able to send specific types of thank you emails for first or second orders. There are also concerns about the responsiveness of customer service in addressing issues.
Highlights
Review RSS Feed
All reviews
Aug. 6, 2025
Dec. 31, 2024
At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.
Dec. 2, 2024
The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.
Oct. 31, 2022
I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
March 20, 2022
Very intuitive and easy-to-use app. I was looking for an app to help me send customized thank you emails to our customers, and this app is working perfectly. I was able to design a nice looking email in about 15 minutes. The app offers detailed analytics that shows you the number of emails sent, the number of emails opened, links clicked, and the conversion rate. Very cool. I'm still on the free plan (130 free emails), but won't hesitate to upgrade to the paid plan soon.
Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team
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