Thank You Email Auto Tool
Send thank you emails after customers register or make orders.
Rating
4.4
feedback
17
chart
#668
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
35%
-
Less than a day
18%
-
Less than a month
29%
-
Less than a year
18%
-
More than a year
0%
Reviews Summary
The Autoketing app has received a mix of positive and negative reviews from ecommerce merchants. Positive aspects highlighted include the app's ability to automate email marketing campaigns, send customized thank you emails, and provide detailed analytics. Users appreciate the quick and helpful support from the team. However, some negative feedback revolves around limited services, lack of responsiveness from customer service, and the app's inability to send specific types of thank you emails like first order or second order thank you emails. Overall, the app seems to be user-friendly and beneficial for automating email communication with customers, but there are areas that need improvement in terms of functionality and customer support.
Highlights
All reviews
Jan. 25, 2026
I'm glad I chose this Autoketing app to help automate my email marketing campaigns,along with automatic thank you emails to each customers after every purchase made. It's a great resource to improve my customer service abilities, to create reputable relationships with my customers.
Aug. 6, 2025
Dec. 31, 2024
At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.
Dec. 2, 2024
The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.
Oct. 31, 2022
I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.
We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,
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