All reviews

Rating Breakdown

  • 5
    72% (120 ratings)
  • 4
    15% (25 ratings)
  • 3
    7% (11 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (8 ratings)
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4 / 5 Share

May 31, 2021

Very good app. It really personilized the thank you email to make the customer feel like it is a real person that took time to email them

Store

yadu9

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

It'd great to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Sincerely, Autoketing team

4 / 5 Share

April 14, 2021

I want to use this app for my customers but I wish it didn't have the customer's information when they receive the thank you notification.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. Can you give us more information about the issue? We want to support you more. We will send you an email. Please check your inbox. Thanks a lot

4 / 5 Share

Dec. 8, 2020

We installed this app. Then spoke with their customer support. Their customer support was prompt in their reply. This app is too limited to be of any use to us. It appears designed to send repetitive emails that mostly just double up on the email already send automatically by Shopify, such as when a customer makes an order and receives a notification email of such. Notably: This app can not send a "first order thank you email" with specific text on the first order and a shop's thanks on customers first order, Likewise, this app can not send a "second order thank you email" with specific text on the second order and a shop's thanks on customers buying a second time from the shop. Because it lacks any utility for us, we will be uninstalling. We sincerely hope these app makers learn a little more about what a thank you email is for and build some capability into this app.

Using app

3 days

Total reviews

12

Average rating

4.1

Developer Reply

Thanks for your feedback. We're sorry that our app doesn't meet your needs. We will try to improve in the next version. Regards

4 / 5 Share

May 18, 2020

Its good. I like it. It couldd be better if its competelly free. It very basic and clean but quiet expensive.

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thank you for taking the time to give us a 5-star review, your feedback is highly respected and it helps our team maintain outstanding quality levels for our customers. Your friend, Autoketing Team.

4 / 5 Share

May 9, 2020

Great App! I don't if it's possible to have it also for multiple languages and for POS when a sale is done in the retail shops...

Using app

7 months

Total reviews

11

Average rating

4.9

Developer Reply

Thanks very much for your balanced and fair review of Autoketing app. Hope you're having wonderful experience with our app. Your friend, Autoketing Team.

4 / 5 Share

April 17, 2020

So far so good, looking forward to using this more often then upgrading my fingers are crossed. !!!!

Using app

Over 2 years

Total reviews

1

Average rating

4.0

4 / 5 Share

March 24, 2020

Really cool app. Just wish you weren't forced to upgrade in order to sent more than 10 thank you e-mails.

Using app

Over 1 year

Total reviews

3

Average rating

4.0

4 / 5 Share

March 23, 2020

I used this app to add some value to my page. It really helped and was user friendly. It was great and I would definitely recommend t to my friends and co workers

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your feedback. Please contact us if you have any questions. Kind regards

4 / 5 Share

March 16, 2020

thank you for this app it is very helpful and I will use it to my website, full support for this app and the team behind it

Store

foodex

Using app

22 days

Total reviews

2

Average rating

4.5

4 / 5 Share

Nov. 12, 2019

I have faith in the relevance of this app to be integrated within my shop. Where its application, i believe will improve customer relations as well as increase my shops relevance towards my customers. This is in my consideration, is very important in building a business. Where overtime will embed a presence of trust and honesty throughout the my current and future customers. This trust and presence is what i hope will be present throughout my use of this app. I expect many things and most importantly happiness and satisfaction towards my customers. Even though by installing this app to only send thank you letters. It's still important in maintaining relations with both parties of the exchange business. In the end i am satisfied with what my aim is with the use of this app. But i can only hope to gain what i dream and must work towards my en devours in making my shop a success

Using app

1 day

Total reviews

1

Average rating

4.0

4 / 5 Share

Oct. 27, 2019

Testing right now, so far so good......................................................................

Using app

4 months

Total reviews

2

Average rating

4.5

4 / 5 Share

Oct. 25, 2019

This is a good app. However comes with limitations with templates. It can only send emails to the first time customers. I would like to have more flexibility in customization of columns resizing and custom email signatures etc. Hopefully they will add these feature along with drip-mail campaigns templates. The fact that this app is free is attractive.

Using app

2 months

Total reviews

6

Average rating

4.7

4 / 5 Share

Aug. 28, 2019

Muito bom,pois podemos ter uma melhor relação com os nossos clientes com essa ferramenta.Logo ele é muito útil para nós.

Store

LEVEZZ

Using app

About 1 month

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 21, 2019

pretty good so far looks like a really good handy tool I will get a lot of use out of. Instead of emailing each customer one by one I can have my whole list updated in a few clicks! :)

Using app

2 days

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 19, 2019

it is really easy and simple to use, the generic template was pretty spot on and I am hoping this works well.

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 14, 2019

Estoy empezando a usarla, pero mi nivel de inglés es bastante bajo, y no sé si lo estoy configurando bien. Parece una aplicación buena.

Using app

About 2 months

Total reviews

2

Average rating

4.0

4 / 5 Share

Aug. 8, 2019

I used this app because it help me to send thank you email to customers who visited or purchase form my store

Using app

About 2 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 8, 2019

I used this app to help send email to customer after buy products like this idea thank you very much

Using app

5 months

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 7, 2019

good website/app, helps you with automatic email. perfect for persons with not much time. easy to use

Using app

9 minutes

Total reviews

1

Average rating

4.0

4 / 5 Share

July 14, 2019

This seems really easy and simple to customize at the moment! Great if Autoketing decides to have an email automation app next. Seems to be a fantastic free option for welcome email ...But just a question, can we adjust this to just being a WELCOME email when they sign up for our mailing list and not a THANK YOU email when they purchase (since there is already an automated email by Shopify)? Thanks!

Store

Maeso

Using app

Over 4 years

Total reviews

4

Average rating

4.3