All reviews

Rating Breakdown

  • 5
    72% (120 ratings)
  • 4
    15% (25 ratings)
  • 3
    7% (12 ratings)
  • 2
    1% (2 ratings)
  • 1
    5% (8 ratings)
Review RSS Feed Review RSS Feed

3 / 5 Share

Dec. 2, 2024

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Using app

--

Total reviews

2

Average rating

4.0

5 / 5 Share

March 26, 2024

It was great app to use.

Using app

4 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 22, 2023

does not work! Keep giving test email error. Cant change colors in the template. Waste of time.Very complicated to make changes

Using app

18 minutes

Total reviews

1

Average rating

1.0

Developer Reply

We're sorry for the issues. We can solve the send-test error. It's possible to change color if you customize the code.

1 / 5 Share

Jan. 27, 2023

I was excited about this app though unfortunately this app was incredibly hard and tedious to use :/ I would not recommend for sellers.

Using app

24 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We will try our best to improve our app and update new features.

5 / 5 Share

Jan. 18, 2023

Vou começar a usar. Como é em português de primeira vista eu já gostei. Vou experimentar e espero ter suporte se for necessário. Obrigado. Depois que inseri uma imagem ficou demorando salvar e não sei se vou conseguir. Muito obrigado! Consegui salvar o trabalho. Agradeço a atenção.

Using app

About 2 months

Total reviews

5

Average rating

5.0

Developer Reply

Thanks for your review. We try our best to support merchants. It'd be great that you like our app. Please contact us if you have any questions. We're ready to help you. Sincerely

5 / 5 Share

Oct. 31, 2022

I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,

5 / 5 Share

Sept. 13, 2022

thanks you for free pp and hope it works well with my new buisness. be a lot easier to send customers emails

Using app

8 months

Total reviews

1

Average rating

5.0

Developer Reply

Your review makes our day. Thanks for your review. We feel glad when knowing that you're satisfied with our app. Please email or chat with us if you have any questions. We're ready to help you as soon as possible. Thanks

5 / 5 Share

June 9, 2022

This is a very straightforward app. I love it. It really connect my landing page subscribers to thank you emails. I also had an issue when I first install it. It was due to a preference on our side. Although that was nothing to do with Autoketing Team, they tried to help a lot. So thank you guys!

Using app

14 days

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,

5 / 5 Share

March 20, 2022

Very intuitive and easy-to-use app. I was looking for an app to help me send customized thank you emails to our customers, and this app is working perfectly. I was able to design a nice looking email in about 15 minutes. The app offers detailed analytics that shows you the number of emails sent, the number of emails opened, links clicked, and the conversion rate. Very cool. I'm still on the free plan (130 free emails), but won't hesitate to upgrade to the paid plan soon.

Using app

3 months

Total reviews

20

Average rating

4.8

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

5 / 5 Share

Dec. 23, 2021

Such a nice app to create personalised messages for customers. makes them feel very special that I can leave personal notes instead of computer generated updates

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Thanks for your feedback. We're very happy when hearing that you're satisfied with our app. Please email us or start a live chat if you have any issues with the app. Best regards,

5 / 5 Share

Sept. 12, 2021

One of the best currency converters, thank you so much, with this app my store increased 3 times more sales.!!!

Using app

4 months

Total reviews

3

Average rating

5.0

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

3 / 5 Share

Aug. 22, 2021

Hi Autoketing team. I have a question about free plan. About to amount of 130 free emails. Is it 130 free emails per month? Does it refill in a new month? Or it is 130 free emails forever and can not refill in the new month? Thank you so much!

Using app

2 days

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your question. 130 emails don't refill after a new month. You have only 130 emails to use. Please contact us if you have any questions. Regards

3 / 5 Share

June 26, 2021

Bit disappointed with this App. All emails being sent out are ending up in customer's junk mailboxes. Would be nice if somebody could help me out with this problem. Or give me an advice how to fix it. Thanks

Store

Belmil

Using app

Over 2 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for your review. We will improve our app and contact you when the issue is solved. Best regards,

4 / 5 Share

May 31, 2021

Very good app. It really personilized the thank you email to make the customer feel like it is a real person that took time to email them

Store

yadu9

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

It'd great to see your feedback. Please chat with us or send an email if you need any support. We will help you as soon as possible. Sincerely, Autoketing team

5 / 5 Share

April 23, 2021

This is very good app for marketing, i used its all qualities. it seems very easy and compact. i used it first time and it was very easy to use.

Store

ISMAPK

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for your review. Hope our app can work well and help your store. Please contact us if you have any questions or issues. Sincerely,

4 / 5 Share

April 14, 2021

I want to use this app for my customers but I wish it didn't have the customer's information when they receive the thank you notification.

Using app

Over 2 years

Total reviews

1

Average rating

4.0

Developer Reply

Thanks for your review. Can you give us more information about the issue? We want to support you more. We will send you an email. Please check your inbox. Thanks a lot

5 / 5 Share

April 5, 2021

This app is wonderful and was exactly what I needed when I first began my online store. My customers were happy with it also

Using app

12 months

Total reviews

4

Average rating

5.0

Developer Reply

Thanks for your review. We're also happy when hearing that you and your customers are satisfied with our app. It's the motivation for us to enhance the service. Please contact us if you have any questions. Sincerely,

5 / 5 Share

March 28, 2021

As a small business this message app is really easy to use and very detailed. I am able to design my emails as much as I can. love it!

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

Developer Reply

Your review is so great. It's our motivation to improve the service and support merchants like you much more. If you have any questions, please contact us. Have a nice day!

1 / 5 Share

March 23, 2021

I do not like this app, I have tried to send a test email to see what it would look like and I have tried numerous times.

Using app

5 months

Total reviews

1

Average rating

1.0

Developer Reply

Thanks for your feedback. We're sorry for the error. We have sent an email to support you. Please check your inbox. Please contact us if you have any questions. Regards

5 / 5 Share

Feb. 18, 2021

I like this app, although I have not used it much but I am looking forward to using in the future. Thank you,

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for your review. We hope that our app can help your store. Please email us or chat with us if you have any issues or questions. We're willing to support you. Best regards,