All reviews

Rating Breakdown

  • 5
    69% (11 ratings)
  • 4
    12% (2 ratings)
  • 3
    12% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 94% (15)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 6, 2025

Using app

4 months

Total reviews

15

Average rating

5.0

1 / 5 Share

Dec. 31, 2024

At the beginning, it was useful, but later on, I stopped sending emails directly, and the customer service did not reply or actively solve the problem, which is not very useful.

Store

SICOTAS

Using app

20 days

Total reviews

5

Average rating

4.2

3 / 5 Share

Dec. 2, 2024

The app is okay. sends automated email for orders or fulfilled orders. Very limited services, cant find a way to do one off e-mails.

Using app

3 months

Total reviews

2

Average rating

4.0

5 / 5 Share

Oct. 31, 2022

I just starting with this app and needed some help arranging it. I have gotten great and quick help from the support team.

Using app

2 days

Total reviews

3

Average rating

5.0

Developer Reply

We love your feedback. It was a privilege serving you. It’s all that we ever want from our valued merchants. Hope that our app can help your business a lot. Should we miss anything or if you have other concern that you'd need some help with, please advise. Best Regards,

5 / 5 Share

March 20, 2022

Very intuitive and easy-to-use app. I was looking for an app to help me send customized thank you emails to our customers, and this app is working perfectly. I was able to design a nice looking email in about 15 minutes. The app offers detailed analytics that shows you the number of emails sent, the number of emails opened, links clicked, and the conversion rate. Very cool. I'm still on the free plan (130 free emails), but won't hesitate to upgrade to the paid plan soon.

Using app

2 days

Total reviews

20

Average rating

4.8

Developer Reply

Our team is very glad that you spend your time rating our app. Your feedback makes our day. We're always ready to support you as you have any problems with our app. Please feel free to chat with us. Sincerely, Autoketing team

3 / 5 Share

Aug. 22, 2021

Hi Autoketing team. I have a question about free plan. About to amount of 130 free emails. Is it 130 free emails per month? Does it refill in a new month? Or it is 130 free emails forever and can not refill in the new month? Thank you so much!

Using app

43 minutes

Total reviews

1

Average rating

3.0

Developer Reply

Thanks for your question. 130 emails don't refill after a new month. You have only 130 emails to use. Please contact us if you have any questions. Regards

4 / 5 Share

Dec. 8, 2020

We installed this app. Then spoke with their customer support. Their customer support was prompt in their reply. This app is too limited to be of any use to us. It appears designed to send repetitive emails that mostly just double up on the email already send automatically by Shopify, such as when a customer makes an order and receives a notification email of such. Notably: This app can not send a "first order thank you email" with specific text on the first order and a shop's thanks on customers first order, Likewise, this app can not send a "second order thank you email" with specific text on the second order and a shop's thanks on customers buying a second time from the shop. Because it lacks any utility for us, we will be uninstalling. We sincerely hope these app makers learn a little more about what a thank you email is for and build some capability into this app.

Using app

3 days

Total reviews

13

Average rating

3.8

Developer Reply

Thanks for your feedback. We're sorry that our app doesn't meet your needs. We will try to improve in the next version. Regards

5 / 5 Share

April 19, 2020

awesome solution to thanks clients, 100% recommended, we at TheAVLStore.com use it as a main email automator

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2020

great! easy to use and great outcome! I never had any issues using the app. thene fjkr ekc eivf ekcf

Using app

5 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 13, 2019

Love it. Highly recommend! Please install to your Shopify account and give it a try. I have recommended to my friends.

Using app

12 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

I was caught up in the whole Beeketing fiasco with apps that were pulled from the Shopify platform. I'm pleased to say that this app is a worthy replacement to the app that I used to use!

Using app

7 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 28, 2019

I used another app and I didn't really like it but very happy with this excellent app - and it's free - thanks

Using app

About 10 hours

Total reviews

4

Average rating

5.0

4 / 5 Share

Aug. 21, 2019

pretty good so far looks like a really good handy tool I will get a lot of use out of. Instead of emailing each customer one by one I can have my whole list updated in a few clicks! :)

Using app

43 minutes

Total reviews

1

Average rating

4.0

5 / 5 Share

Aug. 9, 2019

I believe that this app will be very beneficial to my online store. Automation is King. I have one less task to complete, so I can now key in on other aspects of my online business.

Using app

28 days

Total reviews

6

Average rating

5.0

5 / 5 Share

June 22, 2019

theank you great up and it is free. will take any help for new starts up love it have fun with it fff

Using app

About 3 hours

Total reviews

2

Average rating

5.0