ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Custom Contact Form Builder with File Upload and Drag &...

Rating

4.9

feedback

43

Reviews

chart

#1,999

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    21%
  • Less than a month
    35%
  • Less than a year
    23%
  • More than a year
    19%

Reviews Summary

The ECF app has received overwhelmingly positive reviews from users, with many praising its user-friendly interface, excellent customer support, and variety of customization options for forms. Users appreciate the quick responses from the support team and the seamless integration of the app with their Shopify stores. The ability to create custom forms easily and the responsiveness of the support team are highlighted as major strengths of the app. However, there are a few users who have reported issues with placeholders, type areas, and required checkboxes not saving changes, leading to some disappointment. Additionally, one user raised a serious concern about the app redirecting users to malware or virus sites.

Highlights

Positive user experience with user-friendly interface and excellent customer support
Variety of customization options for forms
Quick responses from support team and seamless integration
Issues with placeholders, type areas, and required checkboxes not saving changes
Serious concern raised about app redirecting users to malware or virus sites

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (42)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Thanks for helping out. Good customer care service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more