ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Custom Contact Form Builder with File Upload and Drag &...

Rating

4.9

feedback

63

Reviews

chart

#1,653

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    13%
  • Less than a month
    24%
  • Less than a year
    37%
  • More than a year
    22%

Reviews Summary

The app receives overwhelmingly positive reviews from users, with many praising the excellent customer support provided by the team. Users highlight the quick response times, helpfulness, and patience of the support team in resolving issues and customizing forms to meet specific needs. The user-friendly interface, variety of templates, and customization options are also commended. Additionally, users appreciate the seamless integration of the app with their Shopify store and the significant improvement in customer engagement. However, there is one negative review mentioning a serious issue of the app redirecting users to malware or virus sites, which raises concerns about the app's security and reliability.

Highlights

Excellent customer support and quick response times
User-friendly interface and customization options
Seamless integration with Shopify store
Positive impact on customer engagement
Security concerns raised by one negative review

Rating Breakdown

  • 5
    94% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 19, 2024

I recommend this app for anyone who wants a detailed form for their customers. I was having trouble and someone instantly responded me and helped me. They were very kind and patient!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Very good app and service! I would recommend it

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

All reviews

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