ECF: Contact Form Builder
Custom Contact Form Builder with File Upload and Drag &...
Rating
4.9
feedback
43
chart
#2,007
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
21%
-
Less than a month
35%
-
Less than a year
23%
-
More than a year
19%
Reviews Summary
The ECF Form Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, excellent customer support, quick responses, and customization options. The support team, particularly individuals like Chirag Patel and Rakshit, are highlighted for their patience, efficiency, and willingness to go above and beyond to assist users. Users appreciate the ease of creating custom forms, the variety of templates available, and the seamless integration of the app with their Shopify stores. Additionally, the ability to direct queries to different emails based on categories and the logic functionality of the forms are mentioned as standout features. However, there are a few negative reviews mentioning issues with placeholders, type areas, and required checkboxes not saving changes, as well as one concerning report of the app redirecting users to malware sites.
Highlights
All reviews
Aug. 13, 2025
ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.
July 22, 2025
The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.
March 4, 2025
This app is incredibly user-friendly, with outstanding support and excellent service!
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