ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.

Rating

4.9

feedback

43

Reviews

chart

#2,030

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    21%
  • Less than a month
    35%
  • Less than a year
    23%
  • More than a year
    19%

Reviews Summary

The ECF Shopify App has received overwhelmingly positive reviews from users, with many praising its user-friendly interface, excellent customer support, and customizable form-building capabilities. Users have highlighted the quick response times of the support team, the ease of integration with Shopify themes, and the variety of templates available for creating custom forms. The app's functionality, including the ability to route customer messages to different emails based on subjects and the option for custom coding, has been highly appreciated. However, there have been a few isolated incidents where users reported issues with placeholders, type areas, and required checkboxes not saving changes, leading to some dissatisfaction.

Highlights

User-friendly interface and customization options
Excellent customer support and quick response times
Integration with Shopify themes and variety of templates
Functionality for routing messages and custom coding
Issues with placeholders, type areas, and required checkboxes

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (42)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Thanks for helping out. Good customer care service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

All reviews

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