ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Custom Contact Form Builder with File Upload and Drag &...

Rating

4.9

feedback

43

Reviews

chart

#2,007

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    21%
  • Less than a month
    35%
  • Less than a year
    23%
  • More than a year
    19%

Reviews Summary

The ECF Form Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, excellent customer support, quick responses, and customization options. The support team, particularly individuals like Chirag Patel and Rakshit, are highlighted for their patience, efficiency, and willingness to go above and beyond to assist users. Users appreciate the ease of creating custom forms, the variety of templates available, and the seamless integration of the app with their Shopify stores. Additionally, the ability to direct queries to different emails based on categories and the logic functionality of the forms are mentioned as standout features. However, there are a few negative reviews mentioning issues with placeholders, type areas, and required checkboxes not saving changes, as well as one concerning report of the app redirecting users to malware sites.

Highlights

Positive customer support and quick responses
User-friendly interface and customization options
Efficient and helpful support team
Seamless integration with Shopify stores
Issues with placeholders and type areas not saving changes

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (42)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Thanks for helping out. Good customer care service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

All reviews

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