ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.
Rating
4.9
Feedback
40
Reviews
Chart
#2,030
Shopify

All reviews

5 / 5 Share
Oct. 21, 2025

Thanks for helping out. Good customer care service

Store Using app Total reviews Average rating
juniorKuppanna About 3 years 1 5.0
5 / 5 Share
Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Store Using app Total reviews Average rating
UGREEN NAS US Over 1 year 2 5.0
5 / 5 Share
July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Store Using app Total reviews Average rating
Counter Culture Coffee Over 1 year 4 5.0
5 / 5 Share
March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Store Using app Total reviews Average rating
Gekpower-Canada 6 days 1 5.0
5 / 5 Share
Oct. 9, 2024

Great and quick support.

Store Using app Total reviews Average rating
foralltastes.lv Over 1 year 4 4.0
5 / 5 Share
July 1, 2024

Store Using app Total reviews Average rating
Fennella mobile bar 8 months 1 5.0
5 / 5 Share
May 30, 2024

Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.

Store Using app Total reviews Average rating
5 / 5 Share
April 17, 2024

5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!

Store Using app Total reviews Average rating
Monsters Ink Almost 2 years 9 5.0
5 / 5 Share
Jan. 18, 2024

Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!

Store Using app Total reviews Average rating
ledlightsandparts 22 days 5 5.0
5 / 5 Share
Dec. 27, 2023

Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!

Store Using app Total reviews Average rating
Live From Wisco 1 day 1 5.0
5 / 5 Share
Oct. 23, 2023

Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.

Store Using app Total reviews Average rating
Belan.J Almost 2 years 3 5.0
5 / 5 Share
Aug. 25, 2023

The support is great and the form builder allows a lot of different features and functions. I am happy to recommend the app...

Store Using app Total reviews Average rating
DeinSteinmetz.de 1 day 4 5.0
5 / 5 Share
Aug. 11, 2023

This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.

Store Using app Total reviews Average rating
Gunderson's Jewelers Almost 3 years 11 4.8
5 / 5 Share
May 8, 2023

Great plugin that does exactly what we need and more. Support was very helpful in guiding set-up. A+

Store Using app Total reviews Average rating
Autel Energy About 1 month 1 5.0
5 / 5 Share
April 6, 2023

Amazing app - The interface is among the most user-friendly I've encountered. There are some extremely useful customization options for forms, and integration is flawless. The support knowledgeable and very responsive, and from our experience appears to be available 24/7, which is a really appreciated. The pricing structure offers great value for money with the middle tier permitting unlimited submissions. Thank you, Carl

Store Using app Total reviews Average rating
clarinsio 2 months 1 5.0
5 / 5 Share
March 23, 2023

This is app is user-friendly and easy to customise. Support team Chirag Patel is patience and very friendly to guide us how to customise the form. One suggestion is that if your team can provide a customization onthank you email subject with count down function would be even more nice. Highly recommend this app!

Store Using app Total reviews Average rating
FSL Group Limited 1 day 1 5.0
Developer Reply

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

5 / 5 Share
Feb. 24, 2023

This app is really doing the job! Easy to use with a lot of functions. Chirag at the support team is great and have help me style the forms with custom CSS / layout customizations. Fast response, great understanding about my issue and super service minded! Can really recomend this app if you want nice and trustforthy forms on your web!

Store Using app Total reviews Average rating
Segers Fabriker 6 months 8 5.0
Developer Reply

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

4 / 5 Share
Feb. 8, 2023

Customer Service excellent! Chirag was professional very patient walking me through the problem. Problem resolved!

Store Using app Total reviews Average rating
Sweet Cakes By Tay 5 months 3 4.7
5 / 5 Share
Jan. 26, 2023

Amazing support service! Chirag created a custom code for me and integrated to my stores theme beautifully! Thank you

Store Using app Total reviews Average rating
Wildsmith Jewellery About 1 hour 5 4.4
5 / 5 Share
Jan. 4, 2023

Fantastic customer service. Quick response to technical issues. Easy to use. Able to direct queries to different e-mails depending on the different categories of enquiries (i.e. jobs, shipment tracking issues)

Store Using app Total reviews Average rating
infinitywellnessgroup 4 months 3 5.0
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