ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.
Rating
4.9
Feedback
40
Reviews
Chart
#2,037
Shopify

All reviews

5 / 5 Share
Dec. 12, 2022

Rakshit was very helpful. He managed to help me in a short period of time. It's not the first one who's taking me through proccesses. They have a great team!

Store Using app Total reviews Average rating
Metal-Projects 2 months 1 5.0
5 / 5 Share
Nov. 9, 2022

An easy to use way to build custom forms for your shopify pages. The support was amazing. We contacted and got an instant response to our query and the team worked with us for over an hour. Top job guys, highly recommend.

Store Using app Total reviews Average rating
shawtyactive About 2 hours 3 5.0
5 / 5 Share
Oct. 14, 2022

Really great contact form that is lean and fast. The support around the form is also excellent. Thank you Rakshit!

Store Using app Total reviews Average rating
Socola Chocolatier About 1 hour 2 5.0
5 / 5 Share
July 9, 2022

Just started using this to build out forms and came across an issue I could not resolve. Tech responded right away through chat and helped me resolve the issue - top tip, when adding options, do not use the enter key on your number pad :) So far very easy to use!

Store Using app Total reviews Average rating
Roots Refillery About 2 hours 10 5.0
5 / 5 Share
Aug. 7, 2025

Really nice app and the customer support has been over and above. Thank you!

Store Using app Total reviews Average rating
Out of the Woods About 3 years 3 5.0
5 / 5 Share
June 30, 2022

App is very simple to use. I just needed to add an extra form. Within minutes it was done. Easy as pie. Implementing it also seems very easy but I opted for a bit of help which was also done in literally less than two minutes. Thanks guys for making life easy.

Store Using app Total reviews Average rating
DDL Dental About 1 hour 3 5.0
5 / 5 Share
June 21, 2022

High quality of customer support. Many Thanks................................................................

Store Using app Total reviews Average rating
Bestparts.ca About 23 hours 6 4.3
5 / 5 Share
June 19, 2022

Ottimo servizio clienti, estremamente competente e disponibile. Mi hanno aiutato a configurare un modulo estremamente complesso con moltissime variabili correggendolo nelle sue criticità e anche dandomi dei consigli di fruibilità estremamente intelligenti! Ottima applicazione e fantastico servizio clienti.

Store Using app Total reviews Average rating
APPYTOYS 10 days 3 5.0
5 / 5 Share
May 25, 2022

Really great support!! Key points that make this app great: * Ability to send email depending on option selected in dropdown (i.e. if you have a lot of branches you can allow the customer to choose the closest branch and the email will go straight to the relevant branch) * html embedded (rather than an iframe). This loads quicker than an iframe AND easier to manage any javascript/jquery you might within your form (like it did) * and again, the support was great! Thanks!

Store Using app Total reviews Average rating
ATF Services AU 6 days 1 5.0
5 / 5 Share
May 12, 2022

The chat support feature great. When I had an issue and question about the form - I was able to quickly speak to someone from their team. It is a very easy app to use! I am able to create a form and make edits quickly. Harmish and Chirag were very helpful.

Store Using app Total reviews Average rating
Shitty Wine Memes 9 days 1 5.0
Developer Reply

We are incredibly grateful that you took the time out to leave us a 5-Star review.

5 / 5 Share
Feb. 1, 2022

Very happy with the quick customer service, I worked with Chirag Patel and he helped me get the formatting correct. The form customization is very good, with logic flows too. I only had trouble because the form stretched across the full width and I wanted it to match the rest of my website that wasn't full width. Chirag was quick and efficient to resolve this!

Store Using app Total reviews Average rating
Wilkerson Farm 6 days 2 4.5
5 / 5 Share
Jan. 25, 2022

Great app. Solved my problem. Special thanks to Chirag Patel from support Helped me do exactly what I needed. Recommend

Store Using app Total reviews Average rating
Armonico España 2 days 2 5.0
5 / 5 Share
Sept. 24, 2021

Great customer service. My issue was handled swiftly. Chirag was overly exceptional with helping me. Thank you again.

Store Using app Total reviews Average rating
5 / 5 Share
Sept. 15, 2021

Great logic functionality. Very helpful team that helped us set up a custom solution based on the application exactly the way we needed it. Recommend!

Store Using app Total reviews Average rating
rhyde.co 8 days 7 4.3
Developer Reply

Erik thank you for your time and the 5 Start review. We are happy to hear that you are satisfied with our app's functionality. Thank you so much once again.

5 / 5 Share
Sept. 1, 2021

Excellent support and quick responses from Chirag! He knows exactly what you need and was very helpful in getting our contact form up and running. The best features of this app are the ability to enable reCAPTCHA and multiple email recipients based on selections. Overall, highly recommended!

Store Using app Total reviews Average rating
Tribest About 9 hours 5 5.0
5 / 5 Share
May 28, 2021

Easy to set up. Received tech help to embed in appropriate page. All sorted within minutes. Definitely recommend giving this app a go!

Store Using app Total reviews Average rating
Little Big Feet 39 minutes 7 4.9
5 / 5 Share
May 18, 2021

These forms work great! Highly customizable, clean, and responsive. When I needed help setting up the forms, their support team replied lightning-fast via online chat and helped solve a massive task within minutes ( That was honestly amazing!) I would like to give kudos to Chirag Patel for being friendly, patient, and super-helpful. We have tried many other forms with more reviews and users but none of them had the same functionality or the same level of customer support. Absolutely amazing! Thank you, team!

Store Using app Total reviews Average rating
CHISELL 25 days 1 5.0
Developer Reply

We are so grateful for your kind words. Thank you for your time and for sharing your review with us and the community. We are glad to hear that you are contented. Our full team is elated with your words.

5 / 5 Share
April 12, 2021

I have been looking for an app that will allow me to add data validation. And this app is perfect! it has all the flexibility I need. Their customer service is top! Never made me wait for an hour to get a response.

Store Using app Total reviews Average rating
GasKnight 5 days 1 5.0
Developer Reply

It is good to know that you are satisfied with our service and Prompt support team. Your feedback made our day :)

1 / 5 Share
March 17, 2021

We used this app. But then we realized it redirects users to malware / virus sites. it was hard to notice as it only happens once per device. DO NOT USE THIS APP

Store Using app Total reviews Average rating
MENUSPACE 6 months 1 1.0
Developer Reply

Thank you for your review and we sincerely apologize for the inconvenience. Your reported problem occurred after the app upgrade and we RESOLVED issue within hour by doing code audit. We have replied your email confirming the same and you check Google Transparency Report that says "No Unsafe Content Found". We took the feedback of other Users and they acknowledged the same that issue RESOLVED and 100% SAFE to use this App. Cheers!

3 / 5 Share
April 22, 2020

Looks very clean. But works not enough for me. Placeholders cannot save any text. Type areas also cannot save any changes. Required check box as the same. I'm so disappointed in this APP. Hope it will be change better in the future.

Store Using app Total reviews Average rating
27 COFFEE ROASTERS About 1 hour 14 4.6
Developer Reply

Hello there, Thank you for sharing your reviews/issues, We appreciate your feedback. We continue update on this APP and trying to do best. We have fixed the issue what you had faced due to different language placeholder. Let me know if I can help with anything else. Feel free to contact us on [email protected] whenever as we are always standing by to help.

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