All reviews

Rating Breakdown

  • 5
    94% (59 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

--

Total reviews

4

Average rating

4.0

5 / 5 Share

Sept. 19, 2024

I recommend this app for anyone who wants a detailed form for their customers. I was having trouble and someone instantly responded me and helped me. They were very kind and patient!

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 28, 2024

Very good app and service! I would recommend it

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 1, 2024

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 30, 2024

Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 17, 2024

5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!

Using app

Almost 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Amazing app, amazing customer support! Whole day I was trying to setup other apps with more reviews and downloads, but they don't worth any cent. Half of things missing, plus support is horrible. Here is fully opposite, support almost did everything for me, for FREE!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.

Store

Belan.J

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 25, 2023

The support is great and the form builder allows a lot of different features and functions. I am happy to recommend the app...

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 11, 2023

This app and support is top notch! Always quick to respond and extremely helpful, fixes any issues you may have in a timely manner.

Using app

Almost 3 years

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 11, 2023

Amazing prompt customer service; Always ready to help! love these products... Clear manuals and over all a great app!

Store

ONEIRO

Using app

Almost 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 11, 2023

very nice features, extremely easy to use, very short learning curve and most important of all very reasonably priced. 5 stars all around!!

Store

thumbnailsandco

Using app

7 months

5 / 5 Share

June 3, 2023

I was struggling to figure out how to upload my new Contact Form I created to my shopify store. Within a few minutes reaching out to the live chat support team, they were able to go above and beyond helping me upload the new form to my shopify store. Excellent service, and amazing app. Would recommend to anyone. Thanks

Store

rugplug

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 8, 2023

Great plugin that does exactly what we need and more. Support was very helpful in guiding set-up. A+

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

April 6, 2023

Amazing app - The interface is among the most user-friendly I've encountered. There are some extremely useful customization options for forms, and integration is flawless. The support knowledgeable and very responsive, and from our experience appears to be available 24/7, which is a really appreciated. The pricing structure offers great value for money with the middle tier permitting unlimited submissions. Thank you, Carl

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

This is app is user-friendly and easy to customise. Support team Chirag Patel is patience and very friendly to guide us how to customise the form. One suggestion is that if your team can provide a customization onthank you email subject with count down function would be even more nice. Highly recommend this app!

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

We appreciate you taking the time to let us know about your experience! If there’s anything else we can help you with, please let us know.

5 / 5 Share

Feb. 24, 2023

This app is really doing the job! Easy to use with a lot of functions. Chirag at the support team is great and have help me style the forms with custom CSS / layout customizations. Fast response, great understanding about my issue and super service minded! Can really recomend this app if you want nice and trustforthy forms on your web!

Using app

Over 1 year

Total reviews

8

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! We will share this with the store team to let them know to keep up the amazing work.

5 / 5 Share

Feb. 17, 2023

The quality of the assistance provided is impressive, with knowledgeable professionals offering expert advice and solutions. I highly recommend it to anyone looking for fast, reliable, and efficient assistance. Thank you, Chirag

Using app

3 months

Total reviews

1

Average rating

5.0