ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Custom Contact Form Builder with File Upload and Drag &...

Rating

4.9

feedback

58

Reviews

chart

#12,281

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    3%
  • Less than a day
    12%
  • Less than a month
    26%
  • Less than a year
    38%
  • More than a year
    19%

Reviews Summary

The ECF Form Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the user-friendly interface, variety of templates, seamless integration, and exceptional customer service provided by the support team. Users appreciate the app's functionality, ease of use, customization options, and reasonable pricing. The support team is highlighted for being responsive, helpful, and going above and beyond to assist with any queries or customization needs. Overall, the app is highly recommended for its features and the outstanding service it offers.

Highlights

User-friendly interface and ease of use
Exceptional customer service
Variety of templates and customization options
Seamless integration with Shopify
Reasonable pricing and value for money

Rating Breakdown

  • 5
    93% (54 ratings)
  • 4
    3% (2 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 17, 2024

5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 18, 2024

Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!

Using app

22 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2023

Amazing app, amazing customer support! Whole day I was trying to setup other apps with more reviews and downloads, but they don't worth any cent. Half of things missing, plus support is horrible. Here is fully opposite, support almost did everything for me, for FREE!

Using app

30 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2023

Amazing service. We had an issue with submitting a form. The team helped right away and solved the problem very efficiently. The form looks very professional and looks good with our contents on our webpage. Highly recommend this app.

Store

Belan.J

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

All reviews

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