ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.

Rating

4.9

feedback

43

Reviews

chart

#1,967

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    21%
  • Less than a month
    37%
  • Less than a year
    21%
  • More than a year
    19%

Reviews Summary

The reviews for the ECF Form Builder app on Shopify are overwhelmingly positive, with users praising the user-friendly interface, excellent customer support, and quick resolution of issues. Customers appreciate the ease of customization, variety of templates, and seamless integration with their websites. The support team, particularly individuals like Chirag Patel and Rakshit, receives high praise for being responsive, knowledgeable, and helpful. Users highlight features like the ability to send emails based on dropdown selections, logic flows, and customization options.

Highlights

Positive customer support and quick issue resolution
User-friendly interface and customization options
Praise for specific support team members like Chirag Patel and Rakshit
Features like email customization based on dropdown selections and logic flows
Seamless integration with websites and ease of use

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (42)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Thanks for helping out. Good customer care service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

All reviews

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