ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.

Rating

4.9

feedback

43

Reviews

chart

#2,032

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    21%
  • Less than a month
    37%
  • Less than a year
    21%
  • More than a year
    19%

Reviews Summary

The ECF Shopify App has received overwhelmingly positive reviews from users, with many praising its user-friendly interface, excellent customer support, and customizable form features. Users appreciate the quick response times from the support team and the ease of setting up and integrating the app with their online stores. The ability to create custom forms, receive assistance with customization, and the responsiveness of the support team are highlighted as key strengths of the app. However, there are a few users who have reported issues with the functionality of certain features like placeholders and type areas not saving changes, leading to some disappointment.

Highlights

Positive user experience with user-friendly interface and customizable features
Excellent customer support and quick response times
Ease of setup and integration with online stores
Customizable forms and assistance with customization
Functional issues reported by some users

Rating Breakdown

  • 5
    93% (40 ratings)
  • 4
    2% (1 ratings)
  • 3
    2% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)

Reviews with Text

  • 98% (42)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Oct. 21, 2025

Thanks for helping out. Good customer care service

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 9, 2024

Great and quick support.

Using app

Over 1 year

Total reviews

4

Average rating

4.0

All reviews

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