ECF: Contact Form Builder
Custom Contact Form Builder with File Upload and Drag &...
Rating
4.9
feedback
60
chart
#1,622
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
12%
-
Less than a month
23%
-
Less than a year
40%
-
More than a year
22%
Reviews Summary
The ECF Form Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, seamless integration, and variety of templates that cater to diverse needs. The exceptional customer service provided by the support team is highlighted in many reviews, with users mentioning quick responses, helpful assistance, and even custom coding done free of charge. The app's functionality, ease of use, and reasonable pricing are also commended. However, there was one negative review mentioning a redirection issue to malware/virus sites, which raised concerns about the app's safety.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
July 1, 2024
May 30, 2024
Excellent app - set up and intergration is straight forward and the customer support is responsive. Definately recommend.
Using app
3 months
Total reviews
1
Average rating
5.0
April 17, 2024
5 star service and app! We've been using ECF's form builder for some time and no problems at all. Easy setup and integrates nicely on the page to blend in with your theme and branding. Their support team is friendly and really helpful. Would certainly recommend!
Jan. 18, 2024
Absolutely thrilled with the ECF Form Builder app for our Shopify store! The user-friendly interface makes creating custom forms a breeze, and the variety of templates caters to our diverse needs. The app seamlessly integrates, and we've experienced a significant improvement in customer engagement. What truly sets this app apart is the exceptional customer service. The support team is not only responsive but goes above and beyond to assist with any queries or customization needs. Highly recommend this app for its functionality and the outstanding service that accompanies it!
Dec. 27, 2023
Day 1 of using app, I have to say, very pleased and impressed. I needed a contact form that allows customer messages to be routed between 5 different emails depending on the subject. This offers that at the base level, and the base paid subscription is extremely reasonably priced. The Devs even did custom coding for me free of charge to get the contact form to match the width of the rest of my pages, which is amazing, and I was in contact with an agent almost immediately at 8pm Christmas night. WOW!
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