ECF: Contact Form Builder for Shopify

ECF: Contact Form Builder

Easy contact form with file upload, reCAPTCHA, & auto reply.
Rating
4.9
Feedback
40
Reviews
Chart
#2,252
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The ECF Form Builder app for Shopify has received overwhelmingly positive reviews from users. Customers praise the app for its user-friendly interface, excellent customer support, quick response times, and the ability to create customized forms easily. The support team, particularly individuals like Chirag Patel and Rakshit, are highlighted for their patience, efficiency, and willingness to go above and beyond to assist users. Users appreciate the variety of templates, customization options, and the seamless integration of the app with their Shopify stores. Additionally, the pricing structure is considered reasonable, offering great value for money. However, there are a few negative reviews mentioning issues with placeholders, type areas, and required checkboxes not saving changes, as well as a serious concern about the app redirecting users to malware or virus sites.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 20%
Less than a month 32%
Less than a year 25%
More than a year 20%
All reviews
5 / 5 Share
Oct. 21, 2025

Thanks for helping out. Good customer care service

Store Using app Total reviews Average rating
juniorKuppanna About 3 years 1 5.0
5 / 5 Share
Aug. 13, 2025

ECF is an excellent App that has helped us gather user data for numerous projects. The customer support team is also very responsive and always quick to assist.

Store Using app Total reviews Average rating
UGREEN NAS US Over 1 year 2 5.0
5 / 5 Share
July 22, 2025

The tool is intuitive to use. The forms fulfilled exactly what we were looking for. The customer support and developers were extremely helpful, responsive, and quickly resolved an issue we had.

Store Using app Total reviews Average rating
Counter Culture Coffee Over 1 year 4 5.0
5 / 5 Share
March 4, 2025

This app is incredibly user-friendly, with outstanding support and excellent service!

Store Using app Total reviews Average rating
Gekpower-Canada 6 days 1 5.0
5 / 5 Share
Oct. 9, 2024

Great and quick support.

Store Using app Total reviews Average rating
foralltastes.lv Over 1 year 4 4.0

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