Emotive: SMS Marketing
SMS Marketing Software for Shopify Stores | Emotive
Rating
4.6
feedback
98
chart
#4,277
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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Less than a day
0%
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Less than a month
3%
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Less than a year
50%
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More than a year
44%
Reviews Summary
Emotive is highly praised for its effectiveness in SMS marketing, with many users reporting significant ROI and growth in revenue. The platform is commended for its user-friendly interface, hands-on customer support, and seamless integration with Shopify. Users appreciate the personalized approach, creative solutions, and guidance provided by the Emotive team. However, some users mention concerns about the pricing, contract terms, and occasional missing features. There are also a few negative reviews highlighting issues with customer service responsiveness and billing discrepancies.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Dec. 19, 2024
emotive has brought a personalized customer centric experience to our customers and has helped us to engage our customer base and boost our sales in the process. We have a measurable increase in customer engagement and in revenue since we began working with emotive.
Oct. 30, 2024
There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!
Sept. 19, 2024
Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.
Sept. 8, 2024
It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.
Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success. We're always here to support your growth and can't wait to see what’s next for your brand! 🚀
Aug. 27, 2024
Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.
Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊
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