Emotive: SMS Marketing
SMS Marketing Software for Shopify Stores | Emotive
Rating
4.5
feedback
97
chart
#3,851
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
1%
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3%
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49%
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44%
Reviews Summary
Emotive is highly praised for its effectiveness in SMS marketing, with many users reporting significant ROI increases and positive experiences with the customer support team. Users appreciate the hands-on approach, user-friendly interface, and seamless integration with Shopify. The platform's ability to create personalized customer experiences and provide valuable support is highlighted in the reviews. However, some users mention concerns about the pricing, contract terms, and missing features. Overall, Emotive is recommended for businesses looking to enhance their SMS marketing strategy.
Highlights
Rating Breakdown
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All reviews
Oct. 30, 2024
There are SMS platforms that send broadcast messages (a la email blasts), and then there are Conversational Messaging apps like Emotive. It has changed our business and provides a consistent 35X ROI! Create new connections with your shoppers, and take your revenue to new heights. We love Emotive!
Sept. 19, 2024
Emotive is great if you're looking to really hone in on SMS. They have all the features built out to get high ROI from your messages, and the support team to help you do so. That's all you can ask for in an SMS platform imo. The monthly bill can get pricey if you're not conscious about how many credits you're sending each time, but that's with any SMS service.
Sept. 8, 2024
It was great working with Emotive. 10/10 for their sales pitch, and 10/10 for their customer support. I've worked with competitor SMS marketing software before but no one can beat Emotive's customer support experience. Overall when it comes to numbers, SMS marketing has been the big thing for us in 2024, and Emotive's popup and pixel surely helped a great deal in that. They actually care about your growth.
Thanks for this amazing feedback, Mandujour team! We're glad to hear that our sales pitch and customer support made such a positive impression, especially compared to our competitors. Awesome to know that SMS marketing with us has been a game-changer for you in 2024, and we're glad our popup and pixel features have contributed to your success. We're always here to support your growth and can't wait to see what’s next for your brand! 🚀
Aug. 27, 2024
Emotive is a great introduction to sms/mobile marketing. Very hands-on and invested in growing your business and connecting with your customers. Highly recommended.
Thanks so much for your recommendation. We're glad to hear that Emotive has been a great introduction to SMS marketing for your business. It's our goal to help brands like yours to grow and strengthen your connection with your customers, and we're happy to be a part of your success. 😊
Aug. 16, 2024
Emotive has been instrumental in increasing my bottom line at glo luxury oils. Initially, I was hesitant to invest $200+/mo but after the first SMS campaign, the ROI was 5x and it keeps increasing to my surprise each and every time I use it. The support team, Nikki and JC have been so helpful in creating campaigns and segments for me during busy seasons. The set up was a breeze as they held my hand through the entire process. After over a year of working with Emotive, I will continue to recommend this company!
Thank you so much for sharing your experience. We're really happy that Emotive has played a key role in boosting your ROI and continues to exceed your expectations. Nikki and JC will be so happy to hear about your kind words. Also proud to support you through busy seasons, and it’s great to know the setup was seamless. We appreciate your trust over the past year and look forward to continuing to help your business grow!
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