Joycoast review for Emotive: SMS Marketing
Dec. 1, 2023
AVOID at all costs. I wish I read the reviews before engaging with this company. Buggy unreliable SMS and overpriced for what they offer. Shady business practices. They are very shady and require a 1 year term contract, which they sneakily add in about the auto renewal is 1 year, and unless you notify them 30 days before the renewal date they don't let you out of the contract for the full year and "require" you pay the rest of the year, even though its billed quarterly+monthly. I was reviewing their terms on their website and can't even read because their UI is purposely black text on black screens, making it very hard to read. Cannot believe this company. AVOID.
Hi, Joycoast. We're sorry to hear about your experience and appreciate you sharing your concerns. It's clear that we did not meet your expectations, and we apologize for any inconvenience caused. Your feedback is valuable, and we will use it to address these issues and improve our services. Thanks for taking the time to provide your honest review.
