Enalito: Email, SMS, ChatBot
AI Email Marketing, SMS, WhatsApp, Chatbot, Onsite Widgets
Rating
5.0
feedback
8
chart
#8,816
Reviews Over Time
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Reviews Summary
Enalito is highly praised by ecommerce merchants for its user-friendly platform, excellent support team, and effective AI-powered features. Users appreciate the ease of getting started with Enalito, from signing up to integrating their store, and find the platform to be clean and easy to navigate. The support team is highlighted as patient, understanding, and always ready to help, providing continuous assistance even after the setup phase. Merchants have seen significant improvements in their email campaigns, onsite personalization, and customer segmentation, leading to increased conversion rates and ROI. Enalito's AI technology is commended for empowering users to segment customers and products effectively, resulting in a personalized shopping experience and targeted marketing efforts. Overall, Enalito receives consistent 5-star ratings for its performance and support.
Highlights
Rating Breakdown
All reviews
May 22, 2023
I recently had the pleasure of using the Enalito platform for my business, and I am very happy to share my experience here. Getting started with Enalito was very easy for me. Right from the start, Enalito's process was straightforward and intuitive. From signing up to integrating my store, everything was easy-to-follow, not an uphill climb as I had initially worried. The platform itself is user-friendly with a clean and easy-to-navigate interface. Even if you stumble upon any roadblocks, their support team is excellent, perhaps the best I've interacted with in recent times. I reached out to them a couple of times during my setup. They were patient, understanding, and walked me through everything until I was comfortable and ready to start the campaigns. And their support didn't stop after the setup phase. It's been a continuous process. Whenever I have queries or run into challenges, their team is always ready to help, very professional and helpful. If you first start with Enalito, I suggest you to book a consultation call with Priyank and his team, and get great help to make Enalito work for your store or business. Normally, I wouldn't be so excited to review an app on Shopify, but I highly recommend Enalito, not just for their nice platform to optimize my campaigns, but also for their wonderful support and help, and definitely Five Stars!
March 29, 2023
Great Product with AI-powered personalized customer and focused product campaigning. Using these the team guided me to send campaigns. Which has resulted in 3 times the conversion I used to have. A clear 5-star for the product and pro-active 24x7 team support.
April 12, 2021
We use Enalito for our weekly email campaigns and results have been beneficial. The team is attentive and helpful, with swift response times. We recommend.
May 23, 2020
We have been using Enalito for onsite personalisation and the results have been impressive. The Enalito recommendations have increased our average order value and allowed us to up-sell and cross-sell customers by providing personalised product suggestions based on both their browse and purchase history. Enalito’s automated recency, frequency and monetary (RFM) segmentation of both customers and products is unique and a very powerful way for us to micro segment our customer base and ensure we target the bulk of our marketing budget only to those customers with the highest propensity to purchase. And the ROI from Enalito ensures that its cost is paid for in the first few days of each month.
May 23, 2020
Enalito App has made my eCommerce store personalized for my customers by showing product recommendations based on their browsing & purchase behavior. The triggered emails also helped in engaging back with the customers who abandoned the cart. Enalito helped us improve our customers’ shopping experience and has given us great ROI. The technology empowers us to segment our client base based on their buying behavior and define how active and profitable each group is. I liked this app & definitely recommend it for other stores.
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