PAIGE review for Endear AI‑Powered Clienteling

Dec. 29, 2025

Endear has completely transformed how we connect with our customers! As a retail CRM built specifically for our industry, it finally gives us the tools we need to provide personalized service at scale. What really stands out is how intuitive the platform is. The app was incredibly easy to implement with no dev help needed, and the entire experience has been seamless. Our team was up and running quickly, and even new hires pick it up without difficulty. The unified customer profiles are fantastic – we can see purchase history, preferences, and all interactions in one place across both online and in-store channels. The automated campaigns for SMS, email, and WhatsApp save us so much time while still feeling personal to our customers. The two-way messaging feature lets us have real conversations with customers, and the follow-up reminders ensure no one falls through the cracks. The platform continuously evolves with new features, and their support team is exceptionally responsive and helpful. If you're a retail business looking to build genuine customer relationships and drive sales through personalized outreach, Endear is absolutely worth the investment. Highly recommend!