EM: SMS,FB,IG,Email Marketing  for Shopify

EM: SMS,FB,IG,Email Marketing

Create Email, SMS Marketing Using Your Phone - EngageMessage

Rating

3.6

feedback

16

Reviews

chart

#4,395

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    19%
  • Less than a year
    44%
  • More than a year
    31%

Reviews Summary

EngageMessage is highly praised by users for its user-friendly interface, robust features, and insightful analytics that help tailor messages for better engagement. Customers appreciate the in-app features like pop-ups, rewards systems, and stock availability notifications. The tech support is responsive and quick to perform, providing exceptional customer service. However, there are some concerns raised by a user regarding reported bugs not being addressed and the sudden addition of a paid plan that restricted access to certain app sections.

Highlights

User-friendly interface and robust features
Responsive tech support and exceptional customer service
In-app features like pop-ups, rewards systems, and stock availability notifications
Concerns about reported bugs not being addressed
Sudden addition of a paid plan restricting access to app sections

Rating Breakdown

  • 5
    88% (14 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    12% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Nov. 14, 2024

I installed this app after seeing a YouTube influencer’s recommendation, but it's been a huge disappointment. First, once you start subcription, all series will automatically be on but there’s no option to pause some of them, which is really inconvenient. I already have a pop-up set up, but this app forces you to use their pop-up, which isn’t aesthetically pleasing. When I initially tried to pause the series, it wouldn’t work. I reached out to support, but instead of addressing the issue or listening to my needs, they insisted I use their pop-up instead of my own. After several emails (with long response times), the support team still refused to help me pause the series until I mentioned canceling my subscription—only then did they offer assistance. Even after that, about a month later, the series suddenly started displaying on my website again, despite showing as paused, which is a really frustrating bug. This experience with their support has been the worst I’ve had with any Shopify app. Most support teams I’ve interacted with have been helpful and attentive, but this was completely the opposite. I recommend looking into other options, as there are plenty of apps out there with better functionality and support.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

Nov. 27, 2023

I've had a great experience with EngageMessage It's user-friendly and offers robust features. The analytics are insightful, helping us tailor messages for better engagement. Highly recommended for seamless and effective SMS marketing.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 28, 2023

EngageMe is a life saver. Best app to send out email marketing and great in-app features that helps grow your business. For instance, pop-ups, Rewards systems, notify when stock is available, and much more. And their tech support is very responsive and quick to perform. Highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 5, 2023

Started using this app just a couple days ago and so far I can say I'm very satisfy with how the app works! very easy to set up and start using. I wish more app like this in the Shopify app store. great work team EngageMessage!

Using app

About 1 month

Total reviews

23

Average rating

4.7

5 / 5 Share

Dec. 2, 2022

This app helped me sort out my email marketing. email marketing felt hard before I started using Engagemessage. It has been great for my business. Max has been really helpful and very responsive right from the start. The customer service is exceptional. I would highly recommend Engagemessage.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

All reviews

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