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#7,011

Shopify

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Reviews Summary

The reviews for the EngageMessage app are mixed, with both positive and negative feedback from users. Positive aspects include the app being user-friendly, offering robust features, insightful analytics for tailored messages, and seamless SMS marketing. Users appreciate the ease of setup and functionality for email and SMS marketing. However, negative feedback revolves around issues with customer support, including slow response times, difficulties in pausing automatic series, and complications in canceling subscriptions. Some users also found the pricing plans expensive for SMS, with limitations on imported contact information.

Highlights

User-friendly interface and robust features
Issues with customer support and response times
Difficulties in pausing automatic series and canceling subscriptions
Expensive pricing plans for SMS
Limitations on imported contact information

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