EM: SMS,FB,IG,Email Marketing
Create Email, SMS Marketing Using Your Phone - EngageMessage
Rating
3.6
feedback
16
chart
#4,395
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
EngageMessage is highly praised by users for its user-friendly interface, robust features, and insightful analytics that help tailor messages for better engagement. Customers appreciate the in-app features like pop-ups, rewards systems, and stock availability notifications. The tech support is responsive and quick to perform, providing exceptional customer service. However, there are some concerns raised by a user regarding reported bugs not being addressed and the sudden addition of a paid plan that restricted access to certain app sections.
Highlights
Rating Breakdown
All reviews
Nov. 14, 2024
I installed this app after seeing a YouTube influencer’s recommendation, but it's been a huge disappointment. First, once you start subcription, all series will automatically be on but there’s no option to pause some of them, which is really inconvenient. I already have a pop-up set up, but this app forces you to use their pop-up, which isn’t aesthetically pleasing. When I initially tried to pause the series, it wouldn’t work. I reached out to support, but instead of addressing the issue or listening to my needs, they insisted I use their pop-up instead of my own. After several emails (with long response times), the support team still refused to help me pause the series until I mentioned canceling my subscription—only then did they offer assistance. Even after that, about a month later, the series suddenly started displaying on my website again, despite showing as paused, which is a really frustrating bug. This experience with their support has been the worst I’ve had with any Shopify app. Most support teams I’ve interacted with have been helpful and attentive, but this was completely the opposite. I recommend looking into other options, as there are plenty of apps out there with better functionality and support.
Nov. 27, 2023
I've had a great experience with EngageMessage It's user-friendly and offers robust features. The analytics are insightful, helping us tailor messages for better engagement. Highly recommended for seamless and effective SMS marketing.
Aug. 28, 2023
EngageMe is a life saver. Best app to send out email marketing and great in-app features that helps grow your business. For instance, pop-ups, Rewards systems, notify when stock is available, and much more. And their tech support is very responsive and quick to perform. Highly recommend.
July 5, 2023
Started using this app just a couple days ago and so far I can say I'm very satisfy with how the app works! very easy to set up and start using. I wish more app like this in the Shopify app store. great work team EngageMessage!
Dec. 2, 2022
This app helped me sort out my email marketing. email marketing felt hard before I started using Engagemessage. It has been great for my business. Max has been really helpful and very responsive right from the start. The customer service is exceptional. I would highly recommend Engagemessage.
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