All reviews

Rating Breakdown

  • 5
    87% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    7% (16 ratings)
Review RSS Feed Review RSS Feed

1 / 5 Share

Sept. 6, 2022

Despite multiple messages over may days, I haven't received any responses to get the coding to work in our store. I set everything up with the discounts but they don't display because the 'auto install' doesn't install it and the instructions to manually install aren't applicable with new themes. It was a waste of valuable time.

Using app

About 1 month

Total reviews

2

Average rating

1.5

5 / 5 Share

Feb. 23, 2022

I have recently added this app to my shopify store but could not do the settings by myself so I contacted their customer service and they fixed everything for me within a day. Now it is running perfectly. The price is also good and affordable. I just want to put it in action and see the result :)

Using app

25 days

Total reviews

2

Average rating

4.5

1 / 5 Share

Dec. 31, 2021

I wanted this app to use the wholesale function, however, you must set up the volume discount in order to use the wholesale function. It also does not calculate the cost and differs by a few cents when compared to Shopify's calculations. Even though it is only a few cents, this is a deal-breaker for me as the consumer may question. I tried to resolve this, however, being that this company is in the UK, it is impossible to get support to resolve these issues unless I stay up past midnight or wake up extremely early. Understandably, this is not their problem, however, they were unwilling to help me out with the time zone issue. Hence, the reason for deleting this app and the search continues.

Using app

26 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Aug. 3, 2021

This app meets everything I need and the technical service helped me to achieve what was being reflected because another app had a bad code. Really worth it. They are always there to help. They are excellent! I recommend it. the best

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 5, 2021

superb app. Really easy to install and super active support from the developers aswell. highly recommended for unique discount offers integration in your shopify store.

Using app

9 months

Total reviews

6

Average rating

4.5

5 / 5 Share

June 24, 2021

Excellent customer support, they offered to help me with the installation of their application because it was difficult for me and they were very kind to do so, in addition to that this application is very useful if you are a wholesaler or if you have ecommerce and are looking to improve your sales exponentially. I recommend it 100%.

Using app

About 2 months

Total reviews

16

Average rating

5.0

1 / 5 Share

May 18, 2021

Test Buy X Get Y and Spend X Get Discount... both are not work in my store....Waste time totally......Wish could get money back

Using app

24 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the inconvenience that you have faced. Have you followed the Installation steps? Please contact us at "[email protected]" so that we will help you to set the offer you need. Looking forward to hearing from you. Thank you.

5 / 5 Share

April 29, 2021

Needed some tech support and they were super fast. Once it was set up it looked great and functioned well! Highly recommend :)

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 2, 2021

Ill be honest I didn't think it was clear what was included to start, however, the support team have been unreal! They were quick to support and I couldn't ask for more! Well done guys!

Using app

About 2 months

Total reviews

1

Average rating

5.0

4 / 5 Share

Feb. 26, 2021

the app is very easy to use and the customer service is fast and helpful! very good service and free plan available

Using app

5 months

Total reviews

1

Average rating

4.0

3 / 5 Share

Jan. 19, 2021

The app is very easy to use but i wish you don't need to change your offer/pop up cart just to make the discount work. It is also very slow, the app takes a long time to load.

Using app

9 days

Total reviews

4

Average rating

4.0

1 / 5 Share

Dec. 5, 2020

the basics of the app does not help at all. It does not make sense to offer making sale % on one product only!

Using app

2 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 4, 2020

App davvero fatta bene e funzionale. Il vero valore aggiunto è però il supporto tecnico rapido e preciso nelle risposte e nell'intervento per aggiustare i dettagli

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 27, 2020

Amazing! I love this app! The customer service is amazingly good. Discount box is a must have for any specials

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 25, 2020

Super clever app, Amazingly helpful and super efficient team when you are setting up. LOVE it - thank you

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2020

I used this app to create many discounts at once. It’s very user friendly, and looks great for customers. Thank you Thimatic Apps!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2020

This app does have a lot of features but for most you need to upgrade to the Enterprise level (which is worth it). The online chat help was wonderful and they helped me set up easily and fixed every detail for me that I needed. They couldn't have been more helpful, thanks!

Using app

6 months

Total reviews

4

Average rating

5.0

4 / 5 Share

Nov. 3, 2020

How do I remove the "Powered by: Discount Box" at the bottom of the table??? I don't want customers clinking on a link that takes them to this page!

Using app

About 4 hours

Total reviews

2

Average rating

3.5

5 / 5 Share

Oct. 31, 2020

I've just started using this app and totally loved it! Jigs has been very helpful in setting up the app on my web store as I really need help on that. The response was super quick via an online chat and the offers that I've wanted were up within minutes! Really looking forward to exploring all the offers this app can create for my business. Thanks, Discount Box+Wholesale team!

Store

HAYA

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

Their service attitude is very good, they spent a lot of time helping me solve the problem, very careful and serious

Store

Mikrdoo

Using app

7 months

Total reviews

1

Average rating

5.0