All reviews

Rating Breakdown

  • 5
    87% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    7% (16 ratings)
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5 / 5 Share

July 24, 2020

Very detail and good service, 5out of 5!!! Solved my problem , out of my expectations!! Good experience!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 24, 2020

They have very good customer support. Very fast and responsive. I was having trouble installing app and they helped right away. Highly recommend this app!

Store

AVIVA

Using app

11 days

Total reviews

3

Average rating

4.3

5 / 5 Share

July 24, 2020

Great Program and customer service was AWESOME! They helped every step of the way. I highly recommend this app.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2020

I loved the support of this app you can use that app as its very helpful and fast and its exiting to work with you guys

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 21, 2020

Great Support and easy to use. CS team was very responsive. Keep up the good work please! Thank you all!

Store

ezylens

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 21, 2020

Fantastic support, they installed it for me quickly and we got it working! Thank you again Discount Box Team!

Using app

8 months

Total reviews

1

Average rating

5.0

1 / 5 Share

July 30, 2020

It'd be better if this can limit to specific collections for spend X get Y free. Too bad such a simple thing can't be achieved. Tiered discount (volume discount) doesn't apply automatically, customers have to choose from popup, which is absolutely inconvenient. Also the app basic installation messed up our site layout.

Using app

9 days

Total reviews

8

Average rating

3.4

5 / 5 Share

July 17, 2020

This application is great and very useful for my shopify store. the online support is very professional. I recommend

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 16, 2020

Got the problem that it just didn't show on the product page. Just messaged the customer support and Jack wrote me back the next day. He fixed all the problems in less than 20 minutes and did it all on himself. Very satisfied about the support. Can't tell anything about the boost of this app yet but support is definitely on point!

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 14, 2020

It's great to add lots of discounts and if you have a few live, the layout would work well. If you have only a few discounts on not all all products, then I am not sure it would work well. We like to offer a free gift with orders (which this app allows - yey!) but it only shows at checkout if you click a link and if you have a minimum order requirement, it doesn't really let the customer know why it didn't work. Had to contact support and they were very helpful and quick

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

July 13, 2020

I have just used customer support and they were amazing and patient. And i am on the free version! Brilliant

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 11, 2020

this app is amazing and is very simple to use... i can not say enough about how amazing the support team is for this app.! Thimatic has by far the best and fastest customer support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2020

good customer support all together great app can you it for free good customer support all together great app can you it for free

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2020

Discount Box......Great support team, very helpful and very quick. Would recommend.....Thank you!!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

July 7, 2020

I am using this app for unlimited discount codes in cart. Both app and support team are awesome!!!.!

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 7, 2020

A very useful app for us. One App gets 8 functions which only charge $10 every month. Can't wait to try all the function very soon

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2020

Support team are very nice and friendly. They can be easily reachable through Chat option in the app section

Using app

20 days

Total reviews

5

Average rating

5.0

3 / 5 Share

July 6, 2020

This app has some interesting features but two major missing features: It doesn't support Variants, making it basically unusable for us and it doesn't allow you to use value in the "Buy X get Y" offer. Hopefully the

Using app

6 minutes

Total reviews

2

Average rating

4.0

Developer Reply

We are really sorry for the inconvenience. There is no option right now to create an offer using a variant. We are working on the app update so we will try our best to fulfill your requirement with our app's update. Still, you can use the "Buy X get Y" with the product. Thank you.

5 / 5 Share

July 3, 2020

Very perfect support, the reply is very fast, no need to worry about me, all the substitute operations, beyond expectations and imagination!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

Support was very prompt and helpful. Quickly figured out the problem I had and provided good advise. Then proceeded to help solve it in a short amount of time. Great service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0