All reviews

Rating Breakdown

  • 5
    87% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    7% (16 ratings)
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5 / 5 Share

July 11, 2020

this app is amazing and is very simple to use... i can not say enough about how amazing the support team is for this app.! Thimatic has by far the best and fastest customer support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 11, 2020

good customer support all together great app can you it for free good customer support all together great app can you it for free

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

July 9, 2020

Discount Box......Great support team, very helpful and very quick. Would recommend.....Thank you!!!

Using app

About 1 hour

Total reviews

6

Average rating

4.3

5 / 5 Share

July 7, 2020

I am using this app for unlimited discount codes in cart. Both app and support team are awesome!!!.!

Using app

5 months

Total reviews

5

Average rating

4.6

5 / 5 Share

July 7, 2020

A very useful app for us. One App gets 8 functions which only charge $10 every month. Can't wait to try all the function very soon

Using app

4 months

Total reviews

6

Average rating

5.0

5 / 5 Share

July 6, 2020

Support team are very nice and friendly. They can be easily reachable through Chat option in the app section

Using app

20 days

Total reviews

5

Average rating

5.0

5 / 5 Share

July 3, 2020

Very perfect support, the reply is very fast, no need to worry about me, all the substitute operations, beyond expectations and imagination!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 1, 2020

Support was very prompt and helpful. Quickly figured out the problem I had and provided good advise. Then proceeded to help solve it in a short amount of time. Great service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2020

Great app that is fairly simple to use once it is set up. The support was quick and friendly. It would be great if discounts could be applied to product variants too - here's hoping that will be a feature added in the near future.

Using app

About 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

June 29, 2020

good service and nice app Provide some detail about what you did or did not enjoy about using this app.

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

June 29, 2020

I was stuck in some config setting but the agent assisted quickly and resolved my issue. Thanks a ton!!

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2020

Great support by rep named Thimatic. Went into my store, found the code that was causing my problems and worked with me patiently until it was solved. Great service and the app is easy to use

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 22, 2020

Love the Apps, It comes with good support and even they will help you with coding implementation right away. Just some few bugs need to be reviewed so it will functioning perfectly.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 19, 2020

I needed some help with set up, 5* service from the team to quickly set it up for me, excellent app for your store!

Using app

About 4 hours

Total reviews

11

Average rating

5.0

5 / 5 Share

June 19, 2020

Best app for setting up deals and sales very easy to set up. Live support fixed the problems i had within 15 mins that's a big plus me i would recommenced this app over all the other apps because this one really works and doesn't cost alot.

Using app

22 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 17, 2020

I used the app for many of my stores. Support team really helped me a lot saving lots of time with installation and starting on. Thank you.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 17, 2020

Great support team & one app for all your discount & gift options. Work fine no bugs or errors. We used for a quantity discount and helped us perfectly with our needs.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 9, 2020

the customer service is very nice, and really help me a lot with understanding each discount's features and functionalities. Really recommend to anyone who is looking for adding the discount features to their store.

Using app

About 2 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, sorry to hear you had a bad experience but as we checked our history you never got in touch with our support via live chat or support tickets which is available every day of the week. So i'm requesting you to raise a ticket or say hi us in live chat in weekdays and we'll be more than happy to help. Looking forward to hearing back from you. Thank you

5 / 5 Share

June 11, 2020

In terms of support offered it was excellent. The app didn't do for my store exactly what I needed it to but it has great functionality for a whole pile of other discounting for stores. I was really impressed with all the coding assistance and found the support team extremely helpful.

Using app

About 5 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 10, 2020

It's good app. User friendly easy to install and setup. Customer service responses quick and very helpful.

Using app

About 1 hour

Total reviews

1

Average rating

5.0