All reviews

Rating Breakdown

  • 5
    87% (208 ratings)
  • 4
    3% (8 ratings)
  • 3
    1% (3 ratings)
  • 2
    2% (5 ratings)
  • 1
    7% (16 ratings)
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5 / 5 Share

June 3, 2020

While figuring out some of the discounts has been tricky, the support team at Discount Box has been responsive and able to make quick fixes to solve any issues. A great app addition to the Shopify cart.

Using app

23 days

Total reviews

1

Average rating

5.0

2 / 5 Share

May 31, 2020

It won't allow you to add the same product for Buy X get Y free. So I can't do buy 2 get 3rd free. How stupid!

Using app

About 1 hour

Total reviews

1

Average rating

2.0

5 / 5 Share

May 29, 2020

I'm very pleased with the Discount box app. The customer support is amazing and the product features really add a boost to my store and sales. Highly recommend 100%. Thanks

Store

Goxom

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 28, 2020

Discount box is really amazing, and also their support team responds on time! They really do a thing! Thank you for your help!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 27, 2020

I have used this app which is very helpful in managing available offers, it is also very easy for customers to choose an offer that is suitable for themselves. If it can be integrated with general Shopify discount or have an affiliate program scheme in this app, it will be very good

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 27, 2020

Great support! Helped get me set up with the discount app :) 5* from me! Thank you so much for your help!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2020

Great support ,, wonderful team ,, highly recommended ,,, they helped me a lot........................................................................................................................................................................................................................................................................

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2020

Simple and efficient, the cost is cheap, the customer service staff responds very promptly and professionally, I will always use

Store

pipitop

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2020

Fantastic customer service! Assisted me in programming as well, with quick response, Easy to use App!

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2020

I am so glad that i discover Discount Box. Now i can offer more discounts to all customers. I need help for setup. It was be done in a few minutes. I recommend for every shop. Your shop is now 20% more attractive because each customer can see directly his offer. Great job, Great app.

Using app

3 months

Total reviews

11

Average rating

4.7

5 / 5 Share

May 16, 2020

Fabulous support and a wonderful App, does everything i wanted it to. The support, when required is so quick and efficient. Thank you.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 12, 2020

The app has really good discount functionality I have tried several apps but no one supports me on my concerns, but these support team guys are really amazing and they resolved my query within the hour.

Using app

4 days

Total reviews

7

Average rating

4.4

5 / 5 Share

May 5, 2020

Support is very good! I am not sure that this app will do everything I need yet... Looks good so far though!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

2 / 5 Share

May 5, 2020

J'ai eu un souci au niveau des paramètres et j'ai contacté l'un des opérateurs qui a été très compréhensif et m'a aidé.

Using app

About 8 hours

Total reviews

3

Average rating

3.3

Developer Reply

We have already fixed all the issues that you had faced. Can you please tell us what is missing so we can help you with that. Thank you.

2 / 5 Share

May 2, 2020

The feature set looks broad but truing to implement out of the box without CSR support as soon there is a hitch (inability to select collection based products in bulk). Really too bad. I understand maybe you have to wait for support. We will see. Two issues in two hours. No solutions.

Using app

About 2 hours

Total reviews

1

Average rating

2.0

Developer Reply

We are sorry for the issue that you are facing right now. There is a Livechat option in our app to contact us or if we are not online on your time then you can create a support ticket also. You can directly send the email on "[email protected]" too. Thank you.

4 / 5 Share

May 2, 2020

good App only can be used for Whole collection only for individual product, that is why 4 Star, I also wish also had more option I still not able to make my mind should I go for paid plan or stick to free plan.

Using app

13 days

Total reviews

10

Average rating

4.9

5 / 5 Share

April 30, 2020

Had an issue with the checkout page and they fixed it right away! Everything works perfectly now and i'm ready to launch my store! Great customer service.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 30, 2020

very nice and prompt support, offer to troubleshoot my website when I have problem with the installation. thank you!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2020

This app help me a lot. The customer service are very nice and patient to solve my problem. Thanks a lot!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 27, 2020

This app really helps me to create discount prices. And there are several options to choose from when setting discounts. Also, I got a quick response and support when I needed help. I would recommend this app.

Using app

9 months

Total reviews

7

Average rating

5.0