Rating

4.1

feedback

33

Reviews

chart

#20,538

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    21%
  • Less than a month
    39%
  • Less than a year
    21%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise its ease of use and efficiency in importing Amazon products to their Shopify store, others have had negative experiences with the app's functionality and customer service. Positive themes include the app being easy to use, time-saving, and helpful for importing products. On the other hand, negative themes revolve around issues with auto-sync not working, poor customer service response times, and problems with batch imports and pricing errors. Some users also mentioned difficulties in communication with the support team and dissatisfaction with the service provided.

Highlights

Mixed reviews with praise for ease of use and efficiency in importing Amazon products
Negative experiences with auto-sync, customer service, and batch imports
Positive feedback on time-saving features and helpfulness for importing products
Issues with pricing errors and lack of communication with support team
Dissatisfaction with service provided and functionality

Rating Breakdown

  • 5
    73% (24 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    18% (6 ratings)

Reviews with Text

  • 79% (26)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 6, 2025

If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.

Store

AARON

Using app

14 days

Total reviews

7

Average rating

4.6

1 / 5 Share

Sept. 27, 2025

SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.

Store

imprüv

Using app

8 months

Total reviews

6

Average rating

3.7

Developer Reply

I’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this. I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix. To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time. If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding.

5 / 5 Share

Sept. 26, 2025

Using app

--

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Good

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

All reviews

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