Rating

4.0

feedback

32

Reviews

chart

#21,657

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    12%
  • Less than a day
    22%
  • Less than a month
    41%
  • Less than a year
    22%
  • More than a year
    3%

Reviews Summary

The reviews for this Shopify App are quite mixed. While some users praise its ease of use and time-saving features for importing products from Amazon, others express frustration with the lack of customer support, issues with auto-sync functionality, and difficulties in syncing existing products in their Shopify store. Positive themes include the app's efficiency in importing products, saving time, and bridging the gap between Amazon and Shopify. On the other hand, negative themes revolve around poor customer service, non-functional auto-sync, and challenges in resolving technical issues.

Highlights

Efficiency in importing products and saving time
Poor customer service and lack of support
Challenges with auto-sync functionality
Difficulty in syncing existing products in Shopify store
Mixed reviews on functionality and ease of use

Rating Breakdown

  • 5
    72% (23 ratings)
  • 4
    3% (1 ratings)
  • 3
    3% (1 ratings)
  • 2
    3% (1 ratings)
  • 1
    19% (6 ratings)

Reviews with Text

  • 81% (26)
Review RSS Feed Review RSS Feed

All reviews

2 / 5 Share

Oct. 6, 2025

If you only want to import products from Amazon this seems to work fine. Syncing prices or informations of products already in your shopify store is not possible though. I contacted support to figure out if there is any way to sync existing products and explained my problem several times, but they did not understand and stopped replying entirely after a few messages.

Store

AARON

Using app

14 days

Total reviews

7

Average rating

4.6

1 / 5 Share

Sept. 27, 2025

SCAM SERVICE! Auto-sync has never worked even though I've been paying the $19/month plan and customer service takes weeks to respond and when they do, they respond with only one question at a time, resulting in months of back and forth until they completely stop responding, and as soon as you think they've gotten the gist of your issue, you're forced to respond in a new chat and when they finally respond, they start again with the damn one-at-a-time questions. I am requesting a refund for every billing period because I was promised daily auto-sync and 24/7 customer service since the beginning, and I have never received those services. This is a scam service.

Store

imprüv

Using app

8 months

Total reviews

6

Average rating

3.7

Developer Reply

I’m really sorry to hear about your experience, and I truly understand your frustration. We absolutely do not want you to feel like you’ve been scammed, and I want to assure you that we are committed to resolving this. I apologize that the auto-sync feature hasn’t been working as expected. Unfortunately, we are aware that it’s currently not performing up to standard, and our team is actively working on a fix. To make things right, we will be processing a full refund for you, and you should see it reflected in your shop account soon. We genuinely appreciate your patience, and I apologize for the delay in support. We’re taking your feedback seriously and will use it to improve both our service and customer support response time. If there’s anything else you need in the meantime, please feel free to reach out. Again, I apologize for the inconvenience, and I appreciate your understanding.

5 / 5 Share

Sept. 8, 2025

Good

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

July 26, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

June 11, 2025

Store

My Store

Using app

2 days

All reviews

Sign up to receive AppNavigator updates

Find out when we add keyword-monitoring, review RSS feeds and more