FromPicToArt review for Amazon Importer ‑ EniMoh
May 22, 2023
They only offer a 3 day free trial. I had a question and could not use the app. They never answered during the free trial, so I had to delete the app. It seems there is a problem with their customer service. Other similar apps I tried answered immediately. UPDATE 5-22-23 For 2 weeks, they have been bothering us with emails and trying to reach us via our chat, which borders on stalking. Enimoh, if you're reading this, we had reasons for canceling your app, and we certainly won't be re-enabling the app. Because of this bad treatment, I am changing my rating from 3 to 2 stars. I will also report this behavior to Shopify.
Update June 3: Tried to reach the the user via email and chat, but no response from your end. Update May 23: Thank you for the review. When we get a review, our app responsible is to fix the issue of the user, so we try our best to get it touch with the store, we are trying to reach you for last 2weeks and we didn't get any reply, and as a extra effort we are trying to reason in our ways like chat etc... Our only responsibility is to help you fix the issue, if you would have replied to the email we would not replied on other source. Thank you for the review, We had not received any emails from you. Our Support is Active 24/7 on email and 24/5 on chat. We are investigating on where we missed you, I am dropping a fresh mail. Don't worry about the trial, we will rest it.... Thank you and see you on the other side....
