Stylin Spirit review for Amazon Importer ‑ EniMoh
Sept. 17, 2024
After I downloaded 10 items it stopped working and asked me to verify my account via the email they sent. Problem is that I never received the email. I reached out to support three times and was not responded to effectively. Additionally, the prices of the items were set to zero. There was nowhere in the settings to help problem solve this error. I really wanted to be able to use this app. It was easy to start with but then it stopped.
Thank you for sharing your experience, and I’m truly sorry for the frustration this has caused. It’s unacceptable that you weren’t able to verify your account due to not receiving the email, and even more frustrating that your messages to support weren’t responded to effectively. That’s not the experience we want for any of our users. We’re currently aware of issues affecting account verification emails as well as product pricing defaults, and our team is actively working on resolving them. I understand how disappointing it must have been—especially after things started off smoothly. As a gesture of our apology, we’ll be issuing you a full refund for the recent charge. It will be reflected in your shop account shortly. We’re not a scam—we’re a small team working hard to improve, and your feedback is crucial in helping us do that. I'm truly sorry we let you down, and I hope we’ll have a chance to provide you with a much better experience moving forward.
