Rating

4.4

feedback

456

Reviews

chart

#440

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    2%
  • Less than a month
    20%
  • Less than a year
    56%
  • More than a year
    19%

Reviews Summary

The reviews for this Shopify App are quite mixed. On the positive side, users appreciate the ease of use, excellent customer service, competitive prices, and seamless integration with Shopify. They highlight the helpfulness of the support team, the ability to track packages, and the convenience of generating shipping labels. However, there are also negative aspects mentioned, such as slow response times from customer support, technical issues like app crashes and bugs, billing discrepancies, lack of support for specific courier services, and concerns about fraudulent practices and poor communication. Some users have experienced challenges with the app's functionality, including issues with order tracking, billing accuracy, and integration with other platforms like Zoho.

Highlights

Ease of use, excellent customer service, competitive prices, seamless integration with Shopify
Slow response times from customer support, technical issues like app crashes and bugs, billing discrepancies
Lack of support for specific courier services, concerns about fraudulent practices and poor communication
Challenges with app's functionality, issues with order tracking, billing accuracy, integration with other platforms like Zoho

Rating Breakdown

  • 5
    83% (378 ratings)
  • 4
    7% (34 ratings)
  • 3
    2% (7 ratings)
  • 2
    0% (2 ratings)
  • 1
    7% (33 ratings)

Reviews with Text

  • 100% (453)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

Dec. 18, 2025

nadie ayuda la gente de los chats responde cada 3 horas

Store

ZUKKA

Using app

2 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Dec. 16, 2025

Excelente servicio y muy fácil de usar, desde la integración hasta el control de los paquetes. Destaco mucho la atención y el acompañamiento constante para resolver dudas o cualquier problema.

Using app

About 4 hours

Total reviews

1

Average rating

5.0

2 / 5 Share

Dec. 11, 2025

Des prix attractifs pour les envois mondial Relay. Mais le prix ne fait pas tout. Des plantages de l'application, des incohérences, des bugs la liste est longue. Mail d'expédition modifié avec un lien vers une page de suivi en espagnol !!! ?? Si pas de point relais dans la commune de destination, incapacité de fournir une localisation correcte. Le département du Gard est hors EU et la Corse a droit à des tarifs multipliés par 3 ou 4. Je suis loin d'être exhaustif, certains problèmes ne peuvent être contournés que par une reprogrammation du site. J'ai la chance d'être informaticien ce n'est pas le cas de tout le monde. A vous de voir....

Using app

About 1 month

Total reviews

60

Average rating

3.8

1 / 5 Share

Dec. 8, 2025

Pesima atencion a cliente, no resuelven, sus metodos son super anticuados, su interfaz no es nada amigable, en fin...

Using app

23 days

Total reviews

1

Average rating

1.0

5 / 5 Share

Nov. 21, 2025

Excelente aplicación, se usa muy fácil y la integración te ayudan en todo el proceso, lo mejor!

Store

Neokem

Using app

17 days

Total reviews

1

Average rating

5.0

All reviews

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