Envia Shipping and Fulfillment
The reviews are overwhelmingly positive about Envia.com’s ease of use, Shopify integration, competitive pricing, and the ability to manage shipping from one platform. Many merchants praise the app for helping them generate labels quickly, compare multiple carriers, automate tracking emails and WhatsApp notifications, and save time in their logistics operations. A recurring strength is the support team: many reviewers describe the assistance as fast, attentive, personalized, and highly effective at resolving issues, with several calling the service excellent or recommending it strongly. At the same time, a smaller but very vocal group of reviewers reports serious problems. The main complaints are poor or nonexistent customer support in some cases, slow performance, bugs, offline periods, failed status updates, and issues with integrations that break automated post-purchase workflows. Some merchants also mention unexpected charges, overweights, difficulty disputing claims, and concerns about forced add-ons or restrictive workflows. Overall, the app is seen as very valuable when it works well, but reliability and support consistency appear to be the biggest risks.
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I recently migrated my website from WooCommerce to Shopify, and I've been using Envia.com for years. Since the transition, I've repeatedly requested support via email, phone, and chat. It's been two weeks, and I still haven't received a response. Shipment status notifications are not being sent to customers, and according to Shopify Support, this is because Envia.com routes these communications through its own platform. Unfortunately, I haven't been able to reach anyone who can help resolve the issue. After years as a customer, the complete lack of support is extremely disappointing. I would not recommend this app to Shopify merchants. Of all the Shopify apps I've used, Envia.com has provided by far the worst customer service experience.
Funciona excelente y se integra a la perfeccion a Shopify. El soporte es un 10 Recomendamos!!
Excelente predisposicion del equipo para ayudar y solucionar inconvenientes. Un lujo
La plataforma tiene una experiencia de usuario muy amigable. La versatilidad para realizar todo tipo de envíos es muy importante. Pero lo más destacable es el apoyo del equipo para resolver cualquier tipo de problema y envcontrar las soluciones logisticas que se adaptan a cada empresa en particular.
Gracias por tus palabras. Nos encanta saber que Envia.com es una herramienta clave para tu operación logística.
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