EPROLO‑Dropshipping & Branding
Dropshipping supplier Aliexpress agent
Rating
4.8
feedback
2,293
chart
#515
All reviews
Rating Breakdown
Review RSS Feed
Jan. 3, 2024
Customer service is great, and the products for me are like anything else you have to choose what audience you want to reach and find a product here that matches that, my major beefs are I dont know what time customer service opens cause I tend to only get responses after 7-8pm CST time in America, another issue is the inventory info, if my store is connected to the inventory it should auto update, I dont like finding out the last minute that something that shows me over a few hundred is out of stock on there side and Im ordering it from EPROLO, thats bad for business. Shipment on fulfillments is fine to me with express, its the processing time that takes way longer than it should in my opinion, Im still new and I prefer the simplicity of using the store cause there is no guess working in the shipping, I just dont like that it can take 3-5 days JUST to ship an item
Aug. 23, 2023
I do not have much to say yet as I have not fully launched my store! However, the communication and response with my agent is pretty great! Once my business take off and I have been with them long enough I would be back to give a better review! For now, as a beginner its a great place to start!
May 4, 2023
It's okay. My biggest concern is with the inventory quantity, which it's not accurate. They were always quick in their response, but for that reason I decided to not use their services anymore.
April 28, 2023
The thing that is scaring me the most is that I see all the reviews and the company has not responded to the reviews with a resolution to the customers with complaints. This shows me that you will be very inattentive to me as a customer. I haven't ordered anything as of yet, but PERCEPTION is everything. Although the cloths are cute.
July 21, 2021
Haven't used it really yet, but will update if it continues to prove itself useful and trustworthy!!
July 6, 2021
The products are displayed randomly and you have to dig through the pile of products to find what you are looking for. It would be to group them into several categories
April 8, 2021
I have used eprolo as an alternative to aliexpress, they are a bit easier to use and have good shipping options on most products. they can do better with the quality of the product pictures.
Nov. 2, 2020
I just downloaded this app. I am now using Oberlo and the shipping time is ridiculous. By just looking at Eprolo, I am impressed with the product selection and she shipping times listed are amazing.
Oct. 23, 2020
Decent products although I prefer other companies that don't take 20 days to ship a product. Plus they have low quality products for drop shipping and you \can't get ahold of a team ember when you need something or have questions.
Oct. 8, 2020
They have quality and wide range of products, the products have fair prices. It is user friendly , easy to navigate.
Nov. 4, 2020
This company is not awful but it does have it's major flaws that I can warn you about that I wish I knew before I worked with them: 1. Beware, that all items are shipped from china. It may say US WAREHOUSE but you must have "stable sales" for them to use it they say. So if you are starting out and trying to build your brand, they ship from china just like aliexpress. Your tracking for customers will have Chinese in it so your customers will know. 2. They do not keep live inventory. So if your customer orders something, like 2-4 days after, they might hit you up and say that it is out of stock and will refund you. This is hard because your customer ordered it 4 days ago and now you have to tell them it is out of stock? I have loss a lot of money from this happening. It does happen more often than you would like. It is out of their control they say because they say they have high volume in orders so beware of that too, it can get messy. 3. Also not very great quality stuff. Everything runs small so beware of that. I have received items that don't really look like the picture. They are thin, cheap looking or even slightly different pattern. Some good items, but many not so I recommend to order samples and test before drop shipping to customers. Simple to use, so if you are a beginner, it was very easy to use and get started. Also pretty good profit margins if you can find a good reliable product. I suggest having a small catalog if you will work with this company! Good luck!
June 9, 2020
great app, great products! great shipping times! this app has everything any company wants! id highly recommend to anyone looking for fast shipping! i love the variety of products it has and im super impressed with the speed! only thing i would change is the levels? i want to be able to use customisation and am unsure as too how i can use it
May 29, 2020
I'm using this app with my online store and I have been having issue after issue. Some times my orders from my store do not sync for me to place the order which causes a delay in shipping. Another time, once I purchased the order, the payment and shipping details would not sync until 2 days later. This also causes delay in communicating with my customers and causes friction. Then, there is not a customer service representative on my time zone, therefore, I have to wait 12-24 hours for a reply. Not good for business relationships.
March 23, 2020
i used this app to help me dropship and it is by fair the easiest app to use in my opinion if your looking to star a small business then use this app.
Feb. 15, 2020
Super app leicht zu bedienen und vieles Mehr alles in einer app und Natürlich super bewertung :-) naja super punkte
April 11, 2020
the app what any other app do in term of importing products to your store in efficient way and professionally, unfortunately couldn't fulfil my orders through the app because it was the time of the pandemic COVID-19. so i didn't had the chance to use it further as everything came to a halt, would have give it more stars if i was able to follow the progress of fulfilments
Oct. 27, 2019
love the app would highly recommend this application to anyone looking to start an eCommerce drop-ship.