EPROLO‑Dropshipping & Branding

I have been working with them for over 6 months: + Delivery available to most countries. Other suppliers have less countries to deliver + Prices for some products below - Inconvenient balance replenishment system, but if you immediately pay for orders with a credit card, then this is not a problem. Addition: support has become worse... We have to wait for an answer for 3-4 days. Now there are problems with orders, but they do not help to solve them. They say they will check and you have to wait a very long time. After I put 1 point, they began to work better and suggested that I raise the mark. I raised it to 4 points. Now I lowered it to 2 points so THEY AGAIN PAY ATTENTION TO MY PROBLEMS!

Although they have a wide selection of product; shipping is not as they claim. There shipping is not faster than aliexpress. When express shipping is selected and paid for; they will charge you for express shipping, but do not ship express. When asked for a refund of express shipping fee they will not return it and tell you the item is already being shipped. Express shipping is also not available on all items as they make it seem, and you won't know what items are allowable until you go to place an order. If you can wait until whenever to receive items then go for it, but if your looking for a supplier with reasonable shipping timeframe; then this not the company to go with.

Im coming here to warn you all before you waste HOURS downloading and editing countless titles. The shipping guarantee that they promise is a full blown lie! It takes 18 days MINIMUM for shipping I hate to write such a review but I feel this needs to be said. The customer service is terrible. Good luck getting ahold of anyone when you need a answer quickly. There are on a different time zone and it can take about 24 hours to get a answer and even then its not usually the correct question that needs to be answered. So you re-ask the question again and wait another 24 hours. THEN here is the real kick in the pants. If you import any items in the URL area ( importing Ali Express items etc.) they charge you a extra fee on top of the original price as a "finder fee" because according to them theyre needing to "find" the item. I had a item that normally costs me $3.50 they bumped it to $12.00 plus shipping. I was forced to buy off-line because of this price increase. I contacted Shopify right away and they contacted the company and the company said they didn't do it. However I have copies and screen shots proving what they did and them also admitting to it. Because of their 'finder fees" unethical business practices and lack of customer service I deleted over 600 + items , hours of time, including me paying someone to write beautiful descriptions on each product. THAT should tell you right there just how serious I am. 1. your shipping isn't 4-8 days its 18 2. I also paid for speedy express shipping on one item because I was told the item would take a month and the item STILL isn't delivered., I now have a upset client. The express shipping was refunded to me however they admitted that it was never applied to the product and they're " sorry" 3. $400 down the tubes to hire someone to write product descriptions that cant transfer to a different company even if its the same product. I wish someone would've warned me like I am warning you. Use at your own risk. DON'T IMPORT ITEMS THROUGH THE URL feature it will cost you extra. Don't believe be :? see for yourself.

Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made. new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.