All reviews

Rating Breakdown

  • 5
    94% (401 ratings)
  • 4
    4% (16 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (6 ratings)

Reviews with Text

  • 97% (413)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 19, 2023

I have been working over the years with several drop shipping agents and suppliers. By far eprolo delivers the best service so far! If there should be an issue with an order they try to either resend the product, issue a refund, or find some other solution. Most suppliers do not do that, find excuses why your claim is not valid and you end up paying for bad quality products to keep your customers happy. The App is easy to use and they are able to source pretty much any product you can find on Aliexpress. In light of the very good customer service, I would choose eprolo over any other supplier out there. 100% recommend it!!

Store

Alea

Using app

Over 1 year

Total reviews

3

Average rating

4.3

5 / 5 Share

April 18, 2023

I have been using Eprolo for a few months, and I am completely satisfied with this application. Customer service is very attentive, and my agent Kaylee helps me a lot whenever I need help with kindness and understanding. I highly recommend this application because the interface is easy and simple to use: perfect for managing orders.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 15, 2023

I have tried a few services but this one by far one of the best ones. I have been using Eprolo from almost 3 years now. They are fast and efficient to fulfil the orders. You can even import from Aliexpress and they will fulfil those orders too. If you are looking for a drop shipping agent, I highly recommend Eprolo.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

4 / 5 Share

April 14, 2023

I recently started using Eprolo and the customer service team have been superb, I have to say I was thoroughly impressed. From the moment I reached out to them, they were attentive, patient, and genuinely interested in helping me resolve my issue. They took the time to listen to me and offered clear and concise solutions, making sure I was satisfied with the setting me up. What really stood out to me was their willingness to go above and beyond to ensure my satisfaction. They followed up with me multiple times to make sure everything was working as expected, and even offered additional resources to help me get the most out of their product. Overall, I couldn't be happier with the level of service I received from Eprolo. Highly recommended!

Store

Luxiiva

Using app

12 days

Total reviews

1

Average rating

4.0

5 / 5 Share

April 14, 2023

I like this App for several reasons..I like the ease of the search mechanism as it pulls up the items you are searching for easily and accurately without having to try over and over again to find matching keywords.. Also the speed of product selection and importing product to the store moves very swiftly . I am very pleased with the ease of being able to import a large number of products in a very short time . Probably is the smoothest and easiest dropshipping App I use !

Using app

2 months

Total reviews

5

Average rating

3.4

5 / 5 Share

April 3, 2023

Incredible service! I have been using Eprolo for some time now, and it truly is the best dropshipping supplier I have found, yet! The prices and shipping are at a better cost than most dropshipping suppliers I have worked with, and the quality of the products are phenomenal. My agent Rosy, is also extremely attentive and has helped me with all matters. Awesome business!

Using app

About 1 month

Total reviews

8

Average rating

5.0

5 / 5 Share

March 28, 2023

Proactive and helpful customer service reps who work at length to source the quality of products you require. Fast shipping. No complaints. I have been working with Eprolo for almost 3 years now.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2023

Working with Eprolo has been amazing! They have really helped me grow my business. No one has been better at sourcing products, vendors, etc. for me and are always ready to help me no matter what my business needs. Would recommend them to everyone!

Using app

12 months

Total reviews

1

Average rating

5.0

1 / 5 Share

April 5, 2023

I have been working with them for over 6 months: + Delivery available to most countries. Other suppliers have less countries to deliver + Prices for some products below - Inconvenient balance replenishment system, but if you immediately pay for orders with a credit card, then this is not a problem. Addition: support has become worse... We have to wait for an answer for 3-4 days. Now there are problems with orders, but they do not help to solve them. They say they will check and you have to wait a very long time. After I put 1 point, they began to work better and suggested that I raise the mark. I raised it to 4 points. Now I lowered it to 2 points so THEY AGAIN PAY ATTENTION TO MY PROBLEMS!

Using app

10 months

Total reviews

4

Average rating

1.0

5 / 5 Share

Feb. 19, 2023

Very Good Support. The team is always there and fast answer on my questions. i like the products.....

Store

McBill

Using app

About 1 month

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 29, 2023

ABSOLUTELY A MUST HAVE APP! Competitive prices and wide choice of products. Absolutely recommended for dropshipping.

Using app

14 days

Total reviews

7

Average rating

5.0

5 / 5 Share

April 22, 2024

I am the owner of a Shopify store in the States. I have used many dropshipping apps before. Eprolo is a dream come true. Products great, service great and they beat the prices of most Apps. My rep is always available if needed . If you are starting a business this is the App you need. Simply the best.

Using app

About 2 years

Total reviews

13

Average rating

4.6

5 / 5 Share

Feb. 1, 2024

I started using this app not long ago, and so far the service, the app itself and the products have been excellent. I hope Eprolo keeps up the good work, and keep improving. I currently have other suppliers as well, but Eprolo's prices have been very competitive and the shipping is fast. So I am rating it a 5 stars, although I will update in the future. Review Update: Here I am one and a half year after my first review and I am still using Eprolo as they have been a great resource for my business. They are efficient and Customer Service is one of the best I've encountered in these type of services, and believe me I've tried plenty. Dan has been great at answering questions and taking care of my concerns time and time again. I really recommend Eprolo for their quality and fast shipping as well. They keep my 5 stars!

Using app

Almost 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

July 26, 2022

Mogę śmiało polecić współpracę z tym agentem. Jak do tej pory z żadnym innym nie współpracowało mi się tak dobrze. Indywidualne podejście oraz pomoc w rozwiązywaniu problemów, to są cechy które wyróżniają EPROLO od innych.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

July 23, 2025

I have been with Eprolo for 5 years. They are great on sourcing, as well as quality control by showing items prior to shipment from their warehouse. They have been an awesome collaboration with my brand.

Using app

About 3 years

Total reviews

18

Average rating

4.7

5 / 5 Share

July 1, 2022

Eprolo is a great start-up system for e-commerce, their agents are great, especially Rosy, amazing stuff. Recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

June 27, 2022

My sales representative is awesome! She goes above and beyond to make sure my products ship out on time.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 8, 2022

I switched suppliers because the customer service became terrible. I am very pleased with the cost of shipping, the timeline and Kaylee has been super helpful. I highly recommend

Using app

2 months

Total reviews

4

Average rating

3.5

5 / 5 Share

June 2, 2022

The app is great and shipping times are much better than a lot of other apps. I would highly recommend them

Using app

About 1 year

Total reviews

16

Average rating

4.8

5 / 5 Share

May 31, 2022

I love using this app! Fast service, reliable and I LOVE the branding option! I would recommend them to everyone! Thank you so much!

Using app

7 months

Total reviews

10

Average rating

5.0