All reviews

Rating Breakdown

  • 5
    89% (1,894 ratings)
  • 4
    7% (155 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (48 ratings)
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3 / 5 Share

Jan. 3, 2024

Customer service is great, and the products for me are like anything else you have to choose what audience you want to reach and find a product here that matches that, my major beefs are I dont know what time customer service opens cause I tend to only get responses after 7-8pm CST time in America, another issue is the inventory info, if my store is connected to the inventory it should auto update, I dont like finding out the last minute that something that shows me over a few hundred is out of stock on there side and Im ordering it from EPROLO, thats bad for business. Shipment on fulfillments is fine to me with express, its the processing time that takes way longer than it should in my opinion, Im still new and I prefer the simplicity of using the store cause there is no guess working in the shipping, I just dont like that it can take 3-5 days JUST to ship an item

Using app

6 months

Total reviews

1

Average rating

3.0

5 / 5 Share

Dec. 31, 2023

Working with Yang from Eprolo has been an absolute pleasure. Their dedication to excellent service and attention to detail have significantly contributed to our success. Yang's professionalism and efficiency make them a valuable asset as our supplier's agent. I highly recommend Yang for their outstanding support and commitment.

Store

frd

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 31, 2023

Yang is truly incredible. From start to finish she is amazing, couldn’t be where I am without Yang. Thanks Yang

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 30, 2023

Great products, fast shipping

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Yang helps me everytime when i need here, customer service is super, and she is very quick with the sourcing,

Store

Byfabl

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 28, 2023

I’m new to the app. I reached out to this company outside of business hours and they got back to me almost immediately. Answered my questions and resolved my issues.

Store

NYVQ

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

Eprolo truly has some of the best customer service of any supplier I have used. Always replying to emails within 24 hours, sometimes even sooner! They are always extremely helpful, and are ready to answer any questions. Especially for a dropshipper starting out, I would 100% recomend them.

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 27, 2023

I had a great time with customer support. They were willing to answer all of my questions in a fast manner.

Store

Lorana

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 25, 2023

Very supportive and fast in response. Affordable price among many fulfillment service.

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 24, 2023

Great service!

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2023

Managing orders have been really easy and smooth with Eprolo. Moreover, Eprolo executives have been super supportive and helpful at every steps. We had a lot of custom requests and our agent Kaylee have aways been super accommodating. She always supported us with high promptness. Definitely recommend Eprolo!

Store

Eroloc

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Finding answers for certain things can be quite challenging at times. I am grateful for your support. The customer representative promptly provided all the information I needed. This has expedited my work, and if you are someone new to this business, it will be very facilitative for you. Wishing everyone success in advance.

Using app

2 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

We've been working with Eprolo for more than half a year, and we're incredibly impressed with its performance. This app has made running our online store a breeze. It offers a user-friendly interface, seamless product integration, and efficient order processing. The automation features have saved us a ton of time, and the product selection is extensive. Customer support is also top-notch, always ready to assist with any issues. Overall, we highly recommend Eprolo to anyone looking to streamline their e-commerce business and boost efficiency.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Awesome team to deal with, get back to you super fast and are very friendly:)

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

Connct salgs

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 19, 2023

As a dropshipper with Digidrop.store, I can confidently say that Erpolo has been a game-changer for my business. Their seamless order fulfillment, consistent quality control, and responsive customer service have made them my go-to supplier. Here's a breakdown of my experience: Order Fulfillment: Lightning-fast! Orders are processed and shipped within 24 hours, and my customers consistently receive their packages within 5-7 business days. Shipping costs are transparent and extremely competitive, especially for international orders. Plus, tracking information is accurate and readily available, keeping me and my customers in the loop every step of the way. I haven't encountered a single issue with order accuracy, which is a major relief! Quality Control: Spotless! Every product I've received from Erpolo has exceeded my expectations. They meticulously inspect items before shipping, ensuring impeccable quality and minimal risk of receiving damaged or defective items. So far, I've had a perfect track record in this department, even with fragile products. Branding and Customization: Surprisingly robust! Erpolo offers a surprising range of branding and customization options, from private labeling to custom packaging. While I haven't utilized these features extensively yet, I was impressed with their intuitive interface and the quality of the samples I received. It's a great value-add for those looking to elevate their brand experience. Customer Service: Stellar! The Erpolo customer service team is fantastic. They're incredibly responsive, helpful, and proactive in addressing any questions or concerns I have. They've even gone the extra mile to help me source unique products and negotiate better shipping rates. It's truly refreshing to find such dedicated and competent support in the dropshipping world. Overall Recommendation: Absolutely! Without a doubt, I recommend Erpolo to any dropshipper looking for a reliable and professional supplier. Their smooth operations, exceptional quality control, and outstanding customer service are unmatched. They've made running my business significantly easier and allowed me to focus on what matters most: my customers. What makes Erpolo stand out? They strike the perfect balance between affordability, efficiency, and quality. They're constantly innovating and expanding their product range, making them a one-stop shop for dropshippers like myself. If you're looking for a supplier who will truly partner with you for success, look no further than Erpolo.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Eprolo executives have been incredibly supportive and accommodating. They have always been helpful with our custom requests. Highly recommended!

Store

bijoou

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 18, 2023

Eprolo has very good shipping method and also good pricing for products. My Agent is Yang and she's really like a "friend". She helps me with everything I need like discounts on product prices and shipping methods. Every doubt I may have is solved with her help! Never received a better Agent and Customer Service! I really appreciate and I'm glad to have her as my Eprolo Agent!

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 13, 2023

Miss Eve is helping me, as i'm new in drop shipping so i hope they will help more.

Using app

7 months

Total reviews

1

Average rating

5.0