EPROLO‑Dropshipping & Branding

July 12, 2019

VERY disappointed in this app that showed SO much promise! They represent and promise "branding" on the shipping label, packing slip and packing "scotch tape" and even have a picture of my scotch tape with my label, which I paid $20 for on 3 of my sites (total $60). I have tested 2 orders by ordering from my own store and, so far, no scotch tape, no packing slip and no shipping label with my branding on them. When I received my orders, I didn't even know it came from my own shop! They also do NOT ship in 5-8 days on everything. I promised one customer 5-8 day shipping on a stuffed toy for her sons birthday, well, they shipped it by ePacket in 12-25 days and did not notify me for the option of canceling the order. When you choose a shipping option, a vendor does not have the option to use a different shipping method, they MUST use the shipping method chosen and paid for. I had to go through PayPal for a charge back on this one because they would not honor their promises of a refund to make things right when shipping gets messed up and they cannot follow through on their promises. Their inability to stand by what they represent in their Shopify business promises has harmed my business reputation with my most recent customers. I need a fulfillment company I can trust and eProLo has a good concept, but they cannot stand up and delivery on what they promise. If you want your business reputation damaged, use this app. I am in the process of withdrawing all of my products I have with them and going back to AliExpress directly.

June 27, 2019

Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa. Repeat: Do not use the APP to if you are planning on shipping to South Africa. It is not setup for South Africa.

June 1, 2019

I searched for car accessories and absolutely every product I found with EPROLO, I also found it much, much cheaper on AliExpress. So, at least for me, it's totally useless. Uninstall.

April 27, 2019

Still no reply... Bad communication. Applied for product sourcing awhile ago but its still under review... no explanation.

April 15, 2019

well, i thought this app is better than others, but i tried to add kid tent,they refuse is because they cannot ship battery and liquid :), however this was not the only one,i spent hours to find products after pasting aliexpress link in their app, they replied me after 48 hours(terrible customer service also) they cannot find the source of product (What?!!!!) ,so don't waste your time try another app, by the way i sent a detail text to them but the person how replied me didn't even see my text i think it is robot.

May 29, 2019

If you enjoy giving refunds then this the app for you. If you don't like giving refunds then stay away from this app. 3 orders two late deliveries for refund. Yes they do have some good products but it's not worth dealing with customers who have not received their order for 30 days. They are pretty much a drop shipper too, when you order they have to wait for the company that actually has the product to ship it to them then they send it out to your customer. You might as well go with Alliexpress if you don't mind making your customer wait 25-30 days for delivery. Me, we don't operate that way our customers rely on us to deliver a product in a reasonable amount of time. Because of EPROLO my reputation on eBay and my store has suffered. I will never use another china distributor ever again. If you just do some research you will find some good distributors who are in the USA ProductPro for one, check them out. I said all that to say this, STAY AWAY FROM EPROLO if you care anything about your reputation.

March 13, 2019

This app is supposed to make it easy to fill orders, the issue is that it does not actually work. I ordered a few items after having them on my website and they never arrived. The support had nothing to say except they will arrive eventually and two months later and the items still haven't arrived and ive had to issue refunds to everyone. Do not use this app, just use Oberlo instead.

Feb. 26, 2019

It's like a useless version of Oberlo. Was promised the ability to import new products from Alibaba by simply entering the URL. Failed every attempt to do so. Don't waste your time.

Feb. 21, 2019

This app is a scam. Look at what they write in small letters inside the app (notice: Balance is $100): "What if I can not spend all the balance before I uninstall Eprolo? Processing the prepayment only when you want to choose Eprolo as a long term partner because balance cannot be withdrawn. You can order products from Eprolo for yourself to spend all the balance." ...In other words, they suck you up in $100 even if you make no sales. Shopify should ban these companies permanently. What an insult!!!!

Feb. 28, 2019

Alot of products from eprolo are more expensive than local shops here in the UK. very difficult to use eprolo as a supplier of goods. no profit to be made. new update as of 28.02.19 - placed order on the 12.02.19. order was shipped to america when i am in the UK. The tracking number is not working. its been 16 days for something they should be 5 - 8 days. Customer refund will be required soon i think. Not very good service at all.

Feb. 18, 2019

I was excited to try this app because of the promised delivery times and the product was what I needed. However my test order has been sitting unfulfilled for over a week (paid for the “express” that is supposed to be delivered to customer in 5-8 days) with absolutely NO response yet to any of the messages I have sent. I do not recommend you waste your time on this supplier like I did.

Jan. 29, 2019

I'm not gonna use but 1 or 2 items from this app because I tested shipping for 1 item and its passed the 15-20 days stated and the tracking is horrible and I don't want my customers to go through this.

Dec. 22, 2018

I use this side by side with Oberlo, This App is laggy and at times turns every title the same .. ex if I have something titled Forest pendant and I alter the description and price the rest of the items in the import list change to that Title Forest Pendant and I have to close the app and reopen it to go away Recently I asked a question and my reply was : Rick: Sorry, these products are U.S based and we can not dropship. 2018-12-21 09:44:47 I did not ask them to dropship I inquired If they could get a few products FROM CHINA! Not The US ... you know they ask us to ask them So umm yeah just another wannabe Oberlo app IMO AFTER I Clicked "Submit Review" it gave me another window wanting to delete my 1 star review LOLOL