All reviews

Rating Breakdown

  • 5
    89% (1,895 ratings)
  • 4
    7% (155 ratings)
  • 3
    1% (30 ratings)
  • 2
    1% (13 ratings)
  • 1
    2% (48 ratings)
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5 / 5 Share

May 27, 2023

Rick is really nice, he is an awesome agent to work with and accepts all my requests, hes easy to work with and answers all questions and helps me with whatever i am having trouble with, i highly recommend rick as a dropshipping agent to anyone!

Store

CartEx

Using app

8 days

Total reviews

6

Average rating

4.8

5 / 5 Share

May 26, 2023

this app is very help full and it helped me a lot in dropshipping i hve been using this app for atleast 1 year definitely recommended for beginners it helps a lot and they have some products that aliexpress dront have the assistants are very polite at what they say

Using app

3 months

Total reviews

3

Average rating

5.0

1 / 5 Share

June 3, 2023

I have been asking them to delete my account for over 2 weeks, and they have not done it. I don't know why this is so hard for them to do. Just delete my account already! Ticket #SEJT0: Delete My Account I DON'T RECOMMEND THIS APP. The support is really terrible even though they SAY they have 24/7 support -- they don't. Product selection is very limited, plus all the products that they DO have do not have accurate sizing, photos and information. Shipping is expensive and unreliable, tracking information is not correct (tracking numbers are fake or non-existent). The worst part is, they will SPAM you with emails saying that your Eprolo account has a new order -- even if the order is meant for a different vendor/supplier. This app will try to hijack EVERY SINGLE ORDER that comes in, even if it isn't meant for them. STAY AWAY!!!!! This app/company just sucks, period. Shopify should not have them listed on the app store. @Shopify you guys need to get rid of this horrible app! Update 5/30/2023 I am still fighting with this company to delete all my information. they won't do it, they are making it so difficult. First they said they needed the tech team do delete my data, and now they are saying that my agent is the only one who can do this. BE CAREFUL with this company. Once they have your information they won't let it go. I am about to hire a lawyer to sue them to get my data deleted. This is getting so out of hand. 6/3/2023 They never deleted my information. I reached out to Shopify support, I've spoken to my "account manager", I've emailed back and forth for weeks, and they still have not deleted my account information. These people are the worst. I give up. I don't have time to continue fighting these incompetent fools.

Using app

About 1 year

Total reviews

74

Average rating

3.0

5 / 5 Share

May 25, 2023

Support was extremely helpful and stayed with me almost the WHOLE day to break down everything. Definitely would recommend!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 25, 2023

Amazing customer support with great organized system in place, they know exactly what they're doing. Shout out to Dan in customer support team, he's a gem. Highly recommended.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 24, 2023

The service is fast and good, a very professional and helpful response Happy to work with you and receive a quick response to my inquiries It is very important to have good service, so thank you very much from the bottom of my heart!

Using app

11 months

Total reviews

2

Average rating

5.0

4 / 5 Share

May 23, 2023

The service at Eprolo is very significant and have a fast response. Rick was very helpful with the branding and other information for my store. Thanks!

Using app

10 months

Total reviews

2

Average rating

4.5

5 / 5 Share

May 23, 2023

I really like the selection of different products on here. The app is very easy to use and understand. I love that you can save so many products. Prices are good as well. Customer service is nice and helpful. They reply back fast. Thank you Irving

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 22, 2023

Excellent Service, Products are good, easy to integrate with Shopify store. Kaylee is really helpful

Using app

Over 1 year

Total reviews

2

Average rating

3.0

5 / 5 Share

May 22, 2023

I definitely recommend EPROLO, not only are they extremely beginner friendly but they also walk you through the process and steps of dropshipping

Using app

19 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 21, 2023

I am truly fortunate to have Eve as my agent. Their invaluable support and expertise have already made a significant impact on my career. I am eagerly anticipating future collaborations with them, as I am confident they will continue to guide me towards even greater success. Working with Eve is an absolute privilege!

Using app

12 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 19, 2023

Ashley and her eprolo team has been very helpful in asssisting me with all my sourcing inquiries. They've been very responsive and are always able to get the products at a good price with good shipping times too

Store

Vortta

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 18, 2023

I am satisfied with Eprolo. The reply response is super quick. They help me source a wide variety of items. Their prices are very good. I recommend this app to all.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 18, 2023

Very happy with Eprolo. They have great customer support and a good selection of their own products on hand. I love how easy it is to use and fantastic for importing aliexpress products, made so easy. Tracking number in 12 hours or less and I can choose the shipping method while paying for an order. No complaints about shipping times either. I just need to get busy and add more products. So far, everything has been great with them.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Beginner friendly, and great branding program. I received my clothing tags today and they are very professional.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

I am satisfied with the service. Support takes care of my orders. If there is a problem, we talk to the support and solve the problems. I am satisfied

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 16, 2023

Very happy with the support from Eprolo, the customer service is great. I will definitely reccomend more people to use Eprolo.

Store

Deemart

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Throughout my entire store setup process, I have discovered that eProlo is undoubtedly the best platform. Their account manager has provided exceptional assistance from the very beginning to the end, ensuring a seamless experience.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2023

We love working with Yang! She is very professional and helpful for our business. Extremely organized. Thank you!

Using app

Over 3 years

Total reviews

4

Average rating

4.0

4 / 5 Share

May 11, 2023

I've recently joined Eprolos and I'm already impressed by their customer service. The team is undoubtedly professional and attentive to my needs. It's a promising start, and I look forward to experiencing more of what they have to offer.

Using app

16 days

Total reviews

1

Average rating

4.0